Dotdigital Consultant
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Job Location:
Salary:
Experience Required:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
Our client is seeking an experienced Dotdigital Consultant to lead the end-to-end design implementation integration and optimisation of customer journeys across email SMS and omnichannel touchpoints.
This role will combine strategic consulting functional solution design technical integration oversight and quality validation to ensure a scalable high-performing marketing automation ecosystem.
The consultant will work closely with marketing CRM digital retail operations IT teams and external partners to deliver a fully integrated and optimised Dotdigital solution.
Key Responsibilities
1. Solution Design & Strategy
Lead end-to-end design of Dotdigital customer journeys across email SMS and omnichannel channels
Map current-state processes and define future-state automated workflows
Provide strategic guidance on:
Segmentation frameworks
Lifecycle marketing strategy
Automation logic
Personalisation approach
Translate business requirements into scalable Dotdigital configurations
Recommend best practices aligned to Dotdigital capabilities and industry standards
2. Integration & Data Architecture
Analyse and define integrations between Dotdigital and existing systems including:
Infinity POS
Shopify
Okendo
Wishlist
Searchspring
Gorgias
Define:
Data flows
Field mappings
API requirements
Event triggers
Edge case handling
Ensure accurate syncing of:
Customer attributes
Orders & transactions
Reviews
Wishlists
Support interactions
Work with technical teams to oversee integration implementation
3. Configuration & Implementation Oversight
Oversee configuration of:
Automated journeys
Triggers and filters
Segmentation rules
Dynamic content
Personalisation tokens
Voucher and offer logic
Ensure correct setup of cross-channel orchestration
Validate automation logic aligns with defined business rules
4. Testing & Quality Assurance
Develop and execute test plans covering:
Journey triggers
Segmentation logic
Data sync accuracy
Event sequencing
Dynamic content rendering
Transactional communications
Perform end-to-end testing across systems
Validate API integrations and data accuracy
Log and track defects ensuring traceability back to requirements
Support UAT and go-live readiness
5. Stakeholder Engagement
Facilitate workshops across marketing digital retail operations and IT
Provide clear documentation including:
Functional specifications
Process flows
Journey logic
Acceptance criteria
Act as the primary point of contact for Dotdigital best practice guidance
Ensure alignment across business and technical teams
Requirements
Required Skills & Experience
Strong hands-on experience with Dotdigital (Journeys segmentation automation integrations)
Experience designing and implementing omnichannel marketing automation solutions
Proven background in eCommerce and retail technology ecosystems
Strong understanding of customer lifecycle marketing
Experience working with APIs event-driven integrations and data flows
Ability to move between strategic consulting and technical detail
Experience supporting full lifecycle delivery from discovery to go-live
Nice to Have
Shopify ecosystem experience
Retail POS integration exposure
Basic SQL or data validation experience
Experience working in Agile environments
Engagement Outcome
The Dotdigital Consultant will deliver:
Required Skills:
Requirement 1:Jr. C#Dot net Developer with Azure Location: Bangalore Bhartiya City(Dont Take relocation candidates) Work Mode: Hybrid( 3 Days from office) Experience: 3-5 Years Scadea Payroll End Client- Eco lab Mandatory Skills: C# .net core Azure Services Azure function Azure Logic app( Look for candidates with these skills) Job Description: We are seeking a talented C#.NET Developer with a strong background in Microsoft Azure to join our dynamic team. The ideal candidate will be responsible for designing developing and maintaining robust and scalable applications technologies while leveraging Azure services. This role requires expertise in cloud-based development and database management particularly with Cosmos DB and MongoDB alongside Azure DevOps for CI/CD processes. Key Responsibilities: Application Development: Design develop and maintain scalable applications using C# Core. Azure Integration: Develop and deploy applications on the Microsoft Azure platform utilising services such as Azure App Service Azure Functions and Azure Logic Apps. Database Management: Work with Cosmos DB and MongoDB for database operations optimization and troubleshooting. DevOps Practices: Implement and maintain CI/CD pipelines using Azure DevOps to ensure seamless application deployment. Server Management: Manage and maintain application servers for hosting and scaling enterprise-grade applications. Code Quality: Write clean efficient and maintainable code while adhering to best practices and coding standards. Collaboration: Work closely with cross-functional teams to understand project requirements and deliver solutions on time. Troubleshooting: Diagnose and resolve technical issues in production and non-production environments. Required Skills: Strong programming experience in C# Core/Framework. Hands-on experience with Microsoft Azure including services such as Azure App Service Azure Functions and Azure Logic Apps. Proficiency in Cosmos DB and MongoDB for database development and management.( Not Mandatory Good to have) Practical knowledge of Azure DevOps for CI/CD pipeline setup and automation. Experience in managing and maintaining application servers. Strong problem-solving and debugging skills. Excellent communication and collaboration skills. Familiarity with Agile/Scrum methodologies. Preferred Skills: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes. Knowledge of REST APIs and micro services architecture. Exposure to cloud security best practices. Qualifications: Bachelors degree in Computer Science Information Technology or a related field.
Company Industry
IT Services and IT Consulting
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