Intermediate Administrative Assistant

The Business

This organisation is a specialist medical wholesale company supplying allergen immunotherapy and diagnostic products to clinics across Australia and New Zealand which operates within a highly regulated healthcare environment where accuracy reliability and service are critical.

They are a smaller collaborative team that value ownership initiative and practical problem-solving. They offer a relaxed professional and personable office environment in which the entire team love coming to work.

The Opportunity

This is a key support role created to strengthen day-to-day operations as the business continues to grow.

Working closely with the General Manager and operational leads to provide structured support across logistics office coordination and administration. The role is designed to build operational resilience providing backup capability improving processes and ensuring nothing is missed.

This position suits someone who enjoys variety thrives in a structured environment and is motivated to grow into broader operational responsibility over time.

Key Responsibilities

• Coordinate internal documentation and record-keeping
  
• Maintain regulatory and compliance files
  
• Assist with contract and supplier administration
  
• Support onboarding of new staff and contractors
  
• Manage general office coordination and facilities requirements
  
• Provide backup support for order processing and dispatch
  
• Assist with inventory coordination and stock reconciliation
  
• Support cold-chain compliance processes
  
• Liaise with suppliers and freight providers
  
• Assist with product documentation and batch records
  
• Document and improve internal processes
  
• Provide structured support across key projects
  
• Act as short-term cover for logistics or office management functions when required
  

What Theyre Looking For

• 3 years experience in an administrative operations or office coordination role
  
• Strong organisational skills with high attention to detail
  
• Comfortable working in regulated or process-driven environments
  
• Confident using Google Workspace and Microsoft applications
  
• Clear communicator able to work independently
  
• Calm under pressure with the ability to manage competing priorities
  
• Experience in medical pharmaceutical or healthcare environments is highly regarded but not essential
  

What Success Looks Like in This Role

• Orders are processed smoothly and accurately
  
• Compliance documentation is organised and audit-ready
  
• Internal processes are documented and continuously improving
  
• Operational leaders feel supported and less reactive
  
• The business has increased redundancy and resilience
  

Why Join This Business

• Stable and growing healthcare business
  
• High-trust collaborative environment
  
• Opportunity to expand into broader operational responsibility
  
• Great location on the southern end of the Gold Coast