Administrative Support Specialist I Sr AS9184

Campus

OSU-Stillwater

Contact Name & Email

Ty Quadrelli

Work Schedule

Monday through Friday 8:00am 5:00pm. Occasional overtime is required particularly during midterm and final exam weeks. Also may be required to arrive early or stay late to meet deadlines or workload demands.

Occasionally requires involvement in national tests given on select Saturdays each month. Direct participation is not always required. Compensation is either overtime or paid by external testing organizations and is beyond the proposed hiring range

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$13.50 - $20.00

Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired interested parties are encouraged to submit their materials byto ensure full consideration.

Special Instructions to Applicants

For full consideration please include a resume cover letter and contact information for three professional references.

About this Position

This position reports to the Assistant Director of Testing and Technology within University Assessment and Testing. It is responsible for the day-to-day administration of local and national testing which includes but is not limited to proctoring the following tests: OSU course tests placement tests tests requiring accommodations through Student Accessibility Services (SAS) TOEFL ACT CLEP PROV ETS tests FAA certifications and Pearson Vue tests amongst others. This position works closely with examinees faculty and other OSU administrative offices such as Student Accessibility Services and the Office of Undergraduate Admissions to provide information about and deliver the varied services available at the OSU Testing Center.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Admin Supp Spclt I: Highschool and 1 year of clerical/customer service experience.

  Admin Supp Spclt II: Highschool and 2 years of clerical/customer service experience.

  Admin Supp Spclt Sr: Highschool and 3 years of clerical/customer service experience.

  Post-secondary education may substitute for years of required experience.

• Certifications Registrations and/or Licenses: Must complete required certifications after hire.

Preferred Qualifications

• Bachelors
• 2 years of experience working in a professional or academic testing center or 4 years of clerical/customer service experience. Experience working in an academic setting and/or administrative office.
• Certifications Registrations and/or Licenses:

  Must acquire required certifications after hire. Completion of OSU HR certificate programs after hire.

• Skills Proficiencies and/or Knowledge:

  Must be able to follow instructions exactly maintain confidentiality and uphold ethical standards. Rigorous attention to detail is required. Must possess excellent interpersonal communication (written and verbal) and organizational skills. Must be able to provide excellent customer service work independently and coordinate projects through to completion. Must be VERY proficient working with technology and software including databases and maintaining confidential information appropriately and securely. Personal computer and/or word processing skills are also required.