Client company was founded in 2015 by online meeting and customer support veterans to build a new
generation of cloud-based enterprise tools for customer support and IT help desk for industry-leading
globally recognized brands. For enterprises seeking to deliver exceptional person-to-person customer
support experiences ScreenMeet provides purpose-built support software that integrates with CRM and
ITSM platforms made with the latest cloud technologies.
As a senior Full Stack engineer on the platform team you will be responsible for design implementation and
maintenance of components that support clients suite of real-time support products including our
internal and external API authentication schemes platform security data storage/analytics and third party
service integrations.
The focus of this role is on the integration of clients products and services with external platforms
including ServiceNow Salesforce and others software.
Requirements:
6-10 years experience working with cloud-deployed web applications
6-10 years of relational database experience in a web application
3-5 years of professional experience
Strong experience developing on both back-end and front-end in TypeScript/JavaScript (React)
Strong experience with tooling pipelines and test driven development
Ability to provide technical leadership and ownership of components supporting other engineers as needed with documentation and assistance
Ability to write well structured idiomatic code in the languages required by specific integration platforms
Ability to design plan execute complex technical tasks in a micro-service environment
Experience working in an agile team environment using tools like JIRA
Ideally has some experience with:
CRM integration/development (Salesforce/ServiceNOW)
REST API design/development
WebRTC or other realtime communication standards
Experience with LLM APIs prompt engineering and prompt management
TypeScript/Web Component Frameworks (React/Angular/etc.)
Web sockets / proxies / networking
AWS or similar cloud infrastructure
Monorepo development using nx or similar technologies
UI development technologies such as Storybook
Experience with AI/LLM technologies Logistics:
100% Remote
FOUNDATION FOR SUCCESS (Basic Qualifications)
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
Required Skills:
Sr Full Stack Engineer using React & . Build & optimize server-side logic and APIs with Node Job description: As a senior engineer on the platform team you will be responsible for design implementation and maintenance of components that support ScreenMeets suite of real-time support products including our internal and external API authentication schemes platform security data storage/analytics and third party service integrations. The focus of this role is on the integration of ScreenMeets products and services with external platforms including ServiceNow Salesforce and others. Requirements: 6-10 years experience working with cloud-deployed web applications 6-10 years of relational database experience in a web application 3-5 years of professional experience Strong experience developing on both back-end and front-end in TypeScript/JavaScript (React) Strong experience with tooling pipelines and test driven development Ability to provide technical leadership and ownership of components supporting other engineers as needed with documentation and assistance Ability to write well structured idiomatic code in the languages required by specific integration platforms Ability to design plan execute complex technical tasks in a micro-service environment Experience working in an agile team environment using tools like JIRA Ideally has some experience with: CRM integration/development (Salesforce/ServiceNOW) REST API design/development WebRTC or other realtime communication standards Experience with LLM APIs prompt engineering and prompt management TypeScript/Web Component Frameworks (React/Angular/etc.) Web sockets / proxies / networking AWS or similar cloud infrastructure Monorepo development using nx or similar technologies UI development technologies such as Storybook Experience with AI/LLM technologies Logistics: 100% Remote
Required Education:
Masters Preferred
IT Services and IT Consulting