Enablement Manager – AI Agent
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
About the role:
As the Enablement Manager AI Agent youll be responsible for enabling Crestas go-to-market teams to successfully position sell and deploy our AI Agent product with confidence and consistency. This role sits at the intersection of product sales and applied AItranslating complex AI Agent capabilities into clear value practical use cases and repeatable sales motions for large enterprise customers.
Youll work closely with Product Product Marketing Sales Leadership and RevOps to build enablement programs that ensure sellers deeply understand how Crestas AI Agents work where they deliver the most impact and how to guide customers from initial discovery through successful adoption. Your focus will be on empowering Enterprise and Strategic account teams selling into the worlds largest contact centers and customer experience organizations.
This is a strategic hands-on role with direct revenue impact. Youll help shape how Crestas AI Agent is understood and sold in the marketraising seller confidence improving deal quality and accelerating adoption of one of Crestas most critical products.
Location preference: San Francisco New York or Remote
Responsibilities:
AI Agent Product Enablement
- Develop and deliver enablement programs that deeply educate sellers on Crestas AI Agent product including capabilities architecture deployment models and differentiation
- Translate technical AI concepts into clear compelling narratives that resonate with executive operational and technical buyer personas
Sales Motion & Use-Case Enablement
- Define and reinforce best-practice sales motions for AI Agent opportunities from use-case discovery and qualification through solution design and close
- Enable sellers to identify high-impact AI Agent use cases map value to customer KPIs and position outcomes across industries and contact center environments
Content Messaging & Narrative Development
- Collaborate with Product Marketing to create AI Agentspecific enablement assets including talk tracks objection handling competitive guidance and persona-based messaging
- Ensure sellers can clearly articulate how Crestas AI Agent differs from traditional automation rules-based bots or generic AI solutions
Enablement Measurement & Optimization
- Define and track success metrics for AI Agent enablement such as ramp time AI Agent attach rate win rate sales cycle length and product adoption indicators
- Use insights from deal reviews and field feedback to continuously improve enablement programs and content
Qualifications We Value:
- 5 years of experience in Sales Enablement Product Consulting Sales Solution Engineering or a related role in a B2B SaaS environment
- Strong understanding of enterprise sales motions and experience enabling quota-carrying teams
- Comfort working with technically complex products ideally involving AI ML automation or data-driven platforms
- Proven ability to translate sophisticated product capabilities into simple compelling customer value
- Strong cross-functional collaboration skills across Product Sales Marketing and Solutions
- High empathy for sellers and a passion for helping teams succeed in ambiguous fast-evolving product environments
- Exceptional communication facilitation and storytelling skills
- Experience with enablement tools and conversation intelligence platforms (e.g. Gong)
- Familiarity with enterprise sales methodologies such as MEDDICC Challenger or Command of the Message
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical dental and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Crestas approach to compensation is simple: recognize impact reward excellence and invest in our people. We offer competitive location-based pay that reflects the market and what each individual brings to the table.
Final offers are shaped by factors like experience skills education and addition to base pay total compensation includes equity and a comprehensive benefits package for you and your family.
We have noticed a rise in recruiting impersonations across the industry where scammers attempt to access candidates personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @ domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee reach out to
Required Experience:
Manager
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
