KEY RESPONSIBILITIES
Schedule coordinate and manage birthday party requests
Create a fun and enthusiastic environment for all guests
Organize and implement birthday activities
Supervise and schedule party staff
Handle guests questions and concerns professionally and courteously
Maintain reservations and prepare reports
Oversee party experience
Maintain positive guest experience by using our SMILES philosophy
Sources orders and maintains inventory of party supplies
Maintains open communications with management of scheduled events
Develop and implement post-party follow up and referral process
Assists and supports front desk staff on all birthday related questions/concerns
Operates Point of Sale (POS) system including deposits and party transactions
Support sales and marketing plans in collaboration with leadership team
Follow safety and incident reporting guidelines
Provides or performs other services or duties as required by management
QUALIFICATIONS AND SKILLS
2-3 years of supervisory or management experience in party planning or booking events
Degree in management is a plus
Family Entertainment or amusement park background is a plus
Workdays nights weekends and holidays as required
Must be very organized detailed oriented and a strong communicator
Professional Altitude attitude and work ethic
Excellent organizational skills with the ability to prioritize workload and multi-task in a fastpaced environment
Background check will be required before hiring
Experience the thrill of weightlessness at Altitude Orlando - Sanford! Fly sky high on a trampoline, play dodgeball, run in a ninja warrior course, and more. Fun for all ages!