Supervisor, InsuranceBilling (46816)
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Job Location:
Huntersville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Why Join CEENTA
CEENTA is the premier eye ear nose and throat group in the Carolinas committed to exceptional patient care operational excellence and a collaborative team environment.
We are seeking a highly skilled Insurance Supervisor to lead our Insurance Specialists ensure accurate and timely claims processing and support the overall success of our Revenue Cycle Management department.
What You Will Do
- Supervise and support Insurance Specialists to ensure timely and accurate billing and collections.
- Oversee submission and acceptance of claims to all payers.
- Monitor assigned workqueues (WQs) identify recurring issues and ensure resolution.
- Review billing processes for accuracy compliance and timeliness.
- Ensure professional communication with patients and thirdparty payers.
- Serve as a resource to staff by answering questions providing training and assisting with escalations.
- Work closely with the Epic PB team to resolve clearinghouse and EDI-related issues.
- Manage underpayment workqueues and appeals.
- Communicate billing concerns and payer policy updates to leadership.
- Approve patient statement files employee discounts and insurance-related workflows.
- Train and educate CEENTA teams on accurate billing processes.
A Typical Day
Monitor team productivity review insurance claims troubleshoot billing issues communicate with insurance carriers review correspondence support staff development and escalate payer concerns as needed.
Schedule
Fulltime salaried exempt. MondayFriday. Additional hours may be required based on business needs.
Work Environment
Remote/Home Office environment; Ability to work independently and manage staff remotely following CEENTAs remote work guidelines. Some inoffice days may be required.
Travel
- Occasional onsite days as needed.
- Occasional travel for training or meetings.
Qualifications
What Youll Bring
- High school diploma or GED required; One-year certificate from a college or technical school or 23 years related experience highly preferred or equivalent.
- 34 years of medical billing experience required.
- Epic PB certification preferred or obtained within 1 year.
- Strong communication time management and organizational skills.
- Knowledge of insurance rules and regulations.
- Proficiency with software systems practice management platforms and insurance portals.
Required Experience:
Manager
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
