Executive Assistant (TOD) 17845
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: South Africa Philippines Latin America
Working Hours: Full time 40 hours per week aligned with UK timezone
Type of contract: Fully Remote
Start Date: ASAP
Salary range: Up to $1200/month
The final offer is at the clients discretion subject to the candidates interview result skills and experience.
About the Role: We seek an Executive Assistant to be the founders right hand in this lean founder-led design-driven business. This full-time role is the operational hub managing day-to-day admin customer support and coordination of freelancers/partners. This frees the founder to focus on brand and growth. The ideal candidate is highly organized proactive comfortable with ambiguity and will have real responsibility and growth opportunities.
Key Responsibilities:
Executive & Administrative Support
- Manage inboxes email triage and timely follow-ups on behalf of the founder
- Own calendar management scheduling and meeting coordination
- Track tasks and ensure follow-through across priorities
- Handle personal and business admin as needed
Customer Support & Communication
- Own customer service inboxes and response SLAs
- Respond to guest and host inquiries with warmth clarity and professionalism
- Escalate edge cases thoughtfully and document learnings
Operations & Coordination
- Act as the central communication hub between the founder hosts and freelancers
- Support host onboarding workflows including documentation and scheduling
- Create document and maintain SOPs for recurring processes
- Coordinate light outbound follow-ups and scheduling related to hosts and partnerships
General Support & Growth Tasks
- Assist with drafting emails follow-ups and internal documentation
- Support repetitive brand tasks such as light social posting or content coordination (where applicable)
- Take on ad hoc projects to keep the business running smoothly
Role Requirements:
- Prior experience as an Executive Assistant Operations Assistant or similar support role
- Excellent written and spoken English
- Strong critical thinking skills and sound judgment
- Comfortable working independently in a fast-moving early-stage environment
- Highly organized detail-oriented and reliable
- Confident handling ambiguity and evolving priorities
- Professional discreet and trustworthy
- Time zone alignment with the UK / Ireland preferred
Tools & Working Style
- Daily communication via Slack and email
- Exposure to process-building and early-stage operations
- IT onboarding security tooling and ongoing support provided
- Regular check-ins and performance support via account management
Why This Role
- Work directly with a thoughtful founder on a design and brand-led company
- Real ownership and impact from day one
- Clear need and runway for the role including business continuity coverage
- Opportunity to grow into broader operations responsibility over time
- Fully remote role with long-term potential
Required Experience:
IC
Key Skills
- Time Management
- Microsoft Office
- Organizational skills
- Microsoft Outlook
- Microsoft Word
- Personal Assistant Experience
- Microsoft Powerpoint
- Calendar Management
- Microsoft Excel
- Administrative Experience
- Microsoft Outlook Calendar
- Google Suite
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
