Learning and Development Senior Associate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity:

L&D Senior Associate The L&D Senior Associate will work on supporting program creation implementation and assessment in collaboration with local L&D and HC members.

Responsibilities:

Support the implementation of learning solutions (classroom elearn virtual and conferences) including but not limited to the following: project management scheduling events/sessions booking rooms managing participant lists creating and sending communications supporting/managing instructors creation of learning materials and reference sites organizing meals and social events drafting and reconciling budgets answering participants questions managing and maintaining data in our learning management system set up/testing and deploying solutions in our LMS reporting and ad hoc logistical support.

Support L&D processes using the following technologies and systems such as Cornerstone Growth Centre SharePoint OnlinePowerBI Dashboards Talent Link Workday and Metrics that Matter.

Collaborate with L&D Managers to review/build storyboards for e learn development (instructional design) using PwC authoring tools Articulate Rise Storyline Descript and Vyond

Support building any required material for ALL learning solutions (material/media (audio and video transcript simulations role plays quizzes)

Use PwC brand guidelines for all learning assets to ensure they are brand compliant

Manage the translation process (as required) to ensure that ALL learning solutions are compliant to French laws and regulations.

Generate reports from firm systems and troubleshoot the reporting dashboard environment

Export/import of data sets into Alteryx workflows and troubleshoot Alteryx workflow errors as needed- escalate to Sr. Manager as required.

Train end users on new reports and dashboards.

Review/process invoices (e.g. external training venues) to ensure costs are aligned with budget investigating any significant variances.

Manage expectations of the L&D manager(s) and business stakeholders by providing them with regular progress reports on current activities (project plans) collaborate and support peers (as needed) and work collaboratively to identify best practices and drive efficiencies.

Work overtime as approved and necessitated by project demands.

Requirements:

Minimum 3-year successful experience in a corporate environment.

Experience in delivering or hosting training sessions live/streaming events or meetings using virtual meeting tools (MS Teams)

Experience using elearn development tools (Articulate 360 Vyond Descript) and virtual classroom design.

Proficiency working with business intelligence software (e.g. Alteryx Power BI) and other firm tools and technologies (MS Office Copilot ChatPwC). Excellent ability to work in Excel is required.

Ability to use/create Alteryx workflows Power BI Dashboards and/or other data visualization tools

Strong relationship building skills and client service mindset with the ability to deal with individuals at all levels in a professional and competent manner.

Strong project management and coordination skills including the ability to manage and prioritize multiple projects/competing tasks.

Demonstrate exceptional attention to detail (in managing/analyzing significant volumes of course participant and instructor data).

Agile self-starter and team player with a demonstrated ability to apply good judgment innovate problem solve be creative and make recommendations to situations requiring interpretation.

Excellent English verbal and written communication skills including confidence in drafting letters e-mails a clear and concise manner.

An interest in developing as an L&D Professional.

Ability to identify efficiencies and improve processes with a focus on continuous improvement and the sharing of best practices.

Ability to work both independently and within teams working with others at all staff levels.

Have flexibility and an ability to adapt to changing demands and tight deadlines.

Travel Requirements

Job Posting End Date