Property Field Adjuster
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Job Location:
White Plains, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company Details
Our culture is one of innovation creativity and teamwork. Our team is highly motivated passionate about our business and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
#LI-AV1 #LI-Remote
This role will require a colleague to travel to cover Long Island and the NYC boros OR instead the northern NJ and Westchester county area.
The company is an equal opportunity employer.
Responsibilities
As a Property Field Adjuster you will be responsible for quality handling and resolution of property claims including complex high exposure claims in a timely professional manner with emphasis on providing quality service. Well trust you to handle all manner and size of personal lines property claims - most often for high net worth customers.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Appropriately manage assigned first party claims through coverage analysis on site investigation reserving and resolution
- Identify and address coverage issues complete investigation to determine cause & exposure set timely reserves and develop detailed action plans
- Write fair and equitable estimates in a software program
- Negotiate and convey claim settlements within authority limits
- Establish validity of claims submitted for payment through investigation research and contact with policyholders claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
- Write denial letters Reservation of Rights and other correspondence.
- Maintain an effective diary system and document claim file activities in accordance with established procedures
- Pro-actively manage file inventory to ensure timely resolution of cases
- Deliver exceptional customer service to meet the needs of the insured agent and all internal and external customers
Qualifications
What you need to have:
- 5 years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems
- Broad knowledge of construction estimating and estimating systems Symbility preferred
- Pro-active you will manage preferred vendors in order to drive continuous quality improvement
- Collaborative you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
- Incredible empathy and understanding of the needs of customers both insureds and their agents alike; you will be an excellent pro-active advocate for Berkley One customers and are passionate about their brand experience
- Valid drivers license
What makes you stand out:
- Experience working with High Net Worth customers
- Symbility systems exoerience
- Excellent oral and written communication skills
- Calm under pressure; you have excellent organizational and negotiation skills integrity and great follow-through on tasks
- You have a strong sense of accountability fun and adventure
- Natural curiosity; you love learning how things work and you are always looking for innovative improvements
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
Base Salary Range: $130000 - $145000
Eligible to participate in annual discretionary bonus
Benefits include: Company Fleet Vehicle Health dental vision dental life disability wellness paid time off 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
