Director, Program Management Strategic PMO

New Relic

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: $ 187000 - 254000
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Your opportunity

The Director of the Strategic PMO leads the enterprise-wide execution of our most critical initiatives while ensuring organizational alignment through a robust internal narrative. This role sits at the intersection of strategy execution and corporate storytelling reporting directly to the Chief of Staff. You will be responsible for building a high-performing Strategic PMO framework and managing the internal communication channels that keep our global workforce informed engaged and inspired.

What youll do

  • Strategic Portfolio Governance (60%): Standardize project management methodologies (Agile/Waterfall/Hybrid) across all organizations. Manage the enterprise project/program portfolio ensuring resources are allocated to the highest-priority North Star goals.
  • Internal Communications Strategy (10%): Partner with the CoS to execute a 360-degree internal comms roadmap utilizing enterprise tools to support efforts. Oversee the CXO intranet utilizations Slack ecosystem and newsletter strategy to ensure a consistent executive voice and cultural alignment.
  • Executive Support & Narrative (20%): Act as a strategic partner to the C-suite for strategic pillars (Growth AI Operational Efficiency and Business Maturity) quarterly board reporting and Internal/crisis communications support.
  • Performance & Value Realization (10%): Develop dashboards to track both project ROI and employee engagement metrics providing data-driven insights to leadership.

This role requires

  • Proven Leadership: 7 years of experience leading PMO Strategy Operations or Business least 3 years of experience within a Strategic PMO specifically navigating AI adoption and integration.
  • Education: A Bachelors degree in Business Communications or a related field(MBA preferred).
  • Technical Proficiency: Mastery in Jira Confluence Integrations of AI Tools data warehouse consolidation enterprise tool alignment (Gemini Chat GPT Claude CoPilot) and communication platform Slack and Google Suite.

Bonus points if you have

  • Certifications: PMP PgMP or Change Management certification.
  • Strategic Storytelling: You dont just manage projects; you shape the companys direction through compelling internal narratives and the ability to lead high-performing teams through any challenge.



Please note that visa sponsorship is not available for this position.

#LI-JH

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicants skills qualifications and experience.

New Relic provides a variety of benefits for this role including healthcare dental vision parental leave and planning and mental health benefits a 401(k) plan and match flex time-off 11 paid holidays volunteer time-off and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$187000 - $254000 USD

Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.

Review our Applicant Privacy Notice at Experience:

Director

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global f...
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Key Skills

  • Nurse Management
  • Program Management
  • Employee Evaluation
  • Management Experience
  • Teaching
  • Curriculum Development
  • Administrative Experience
  • Budgeting
  • Leadership Experience
  • Program Development
  • Supervising Experience
  • Addiction Counseling

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