E-commerce Manager
Location: Somerville MA (HQ)
Work Type: Full-time
About the Role
We are looking for a hands-on deeply curious E-commerce Manager to own and evolve the Janji digital storefront. This role is responsible for how Janji shows up online from how products are merchandised and priced to how the site performs converts and scales over time.
This is a player/coach role in that were looking for somebody to shape our e-commerce roadmap as well as execute it. You will spend most of your time working on the site personally but also finding solutions through apps freelancers and agencies to improve Janjis online experience over time. You will work closely with Marketing Creative Product CX and Ops to turn ideas into real improvements that Janji customers can feel.
What Youll Do
- Own the day-to-day performance and evolution of on Shopify Plus with a focus on conversion merchandising and customer experience
- Drive consistent forward motion and implement site improvements from PDPs and collections to navigation pricing experiments promotions and launches
- Plan and execute smooth reliable product launches and reduce launch day chaos while improving speed to site
- Own merchandising across collections and on-site storytelling to ensure products are thoughtfully featured and promotions are intentional
- Run ongoing conversion rate optimization initiatives across PDPs pricing site architecture and checkout using data and testing tools like Triple Whale
- Partner closely with Marketing Creative Product CX and Ops to ship site updates that support campaigns storytelling and customer needs
- Build durable systems and processes for site updates launches QA and merchandising so progress compounds over time
- Work with external dev partners when needed and gradually reduce dependency by building internal capability
- Stay current on e-commerce best practices Shopify capabilities and emerging tools
What Were Looking For
- 3 to 7 or more years of e-commerce experience ideally within a consumer brand
- Deep hands-on experience with Shopify strongly preferred
- Strong instincts around merchandising PDP storytelling UX pricing and conversion rate optimization
- Comfortable owning outcomes and accountable for site performance metrics and shipping improvements
- Highly organized detail-oriented and able to manage many small improvements in parallel
- Brings strong analytical instincts and uses performance data to drive real visible improvements to the site
- Comfortable working with and productively pushing back on external dev partners
- Bias toward action with a habit of testing learning and iterating quickly
- Systems-minded and motivated to turn one-off fixes into repeatable processes
- Collaborative proactive and comfortable owning ambiguous problems
- Love of the outdoors running and trail running is a big plus
Why This Role Matters
E-commerce is one of Janjis most important growth engines. This role is critical to making our site feel better convert better and scale more intentionally over time.
You will be responsible for turning into a sharper faster more compelling experience for runners around the world and for building the systems that allow that progress to compound. For the right person this role can grow into broader leadership over time as Janjis ecommerce function scales.
Required Experience:
Manager
E-commerce ManagerLocation: Somerville MA (HQ)Work Type: Full-timeAbout the RoleWe are looking for a hands-on deeply curious E-commerce Manager to own and evolve the Janji digital storefront. This role is responsible for how Janji shows up online from how products are merchandised and priced to how ...
E-commerce Manager
Location: Somerville MA (HQ)
Work Type: Full-time
About the Role
We are looking for a hands-on deeply curious E-commerce Manager to own and evolve the Janji digital storefront. This role is responsible for how Janji shows up online from how products are merchandised and priced to how the site performs converts and scales over time.
This is a player/coach role in that were looking for somebody to shape our e-commerce roadmap as well as execute it. You will spend most of your time working on the site personally but also finding solutions through apps freelancers and agencies to improve Janjis online experience over time. You will work closely with Marketing Creative Product CX and Ops to turn ideas into real improvements that Janji customers can feel.
What Youll Do
- Own the day-to-day performance and evolution of on Shopify Plus with a focus on conversion merchandising and customer experience
- Drive consistent forward motion and implement site improvements from PDPs and collections to navigation pricing experiments promotions and launches
- Plan and execute smooth reliable product launches and reduce launch day chaos while improving speed to site
- Own merchandising across collections and on-site storytelling to ensure products are thoughtfully featured and promotions are intentional
- Run ongoing conversion rate optimization initiatives across PDPs pricing site architecture and checkout using data and testing tools like Triple Whale
- Partner closely with Marketing Creative Product CX and Ops to ship site updates that support campaigns storytelling and customer needs
- Build durable systems and processes for site updates launches QA and merchandising so progress compounds over time
- Work with external dev partners when needed and gradually reduce dependency by building internal capability
- Stay current on e-commerce best practices Shopify capabilities and emerging tools
What Were Looking For
- 3 to 7 or more years of e-commerce experience ideally within a consumer brand
- Deep hands-on experience with Shopify strongly preferred
- Strong instincts around merchandising PDP storytelling UX pricing and conversion rate optimization
- Comfortable owning outcomes and accountable for site performance metrics and shipping improvements
- Highly organized detail-oriented and able to manage many small improvements in parallel
- Brings strong analytical instincts and uses performance data to drive real visible improvements to the site
- Comfortable working with and productively pushing back on external dev partners
- Bias toward action with a habit of testing learning and iterating quickly
- Systems-minded and motivated to turn one-off fixes into repeatable processes
- Collaborative proactive and comfortable owning ambiguous problems
- Love of the outdoors running and trail running is a big plus
Why This Role Matters
E-commerce is one of Janjis most important growth engines. This role is critical to making our site feel better convert better and scale more intentionally over time.
You will be responsible for turning into a sharper faster more compelling experience for runners around the world and for building the systems that allow that progress to compound. For the right person this role can grow into broader leadership over time as Janjis ecommerce function scales.
Required Experience:
Manager
View more
View less