ROLE SUMMARY
The Commercial AI Product Owner will lead the development and scaling of an AI product within the Commercial AI Acceleration team supporting Global Access & Value (GAV) Market Access and Patient Services use cases. The role focuses on delivering realtime recommendations that enhance HCP engagement and improve patient outcomes.
ROLE RESPONSIBILITIES
Businessengagement:Build strong relationshipswithGAV leaders and subject matter expertsandend customersto understand workflowsidentifypain points and translate needs into product requirements
Roadmap ownership:Translate approvedGAVbusiness cases into a pod roadmap with clear scope milestones success metrics and risks in partnership withthe AIAecosystem
Backlog management:Own the intake refinement sizing and prioritization of backlog items to maximize business value and impact tobusinessteams within capacity constraints
Design readiness:Partner with translators and UX to define problem statements message flows prompts and UI specifications tailored to requirements including designing the taxonomy to map barriers
Governance alignment:Ensure compliance with data access model approvals risk controls brand and regulatory requirements before development begins
Pod leadership:Lead a cross-functional team of data science ML engineering full-stack solution architecture UX agent ops business translatorsthrough iterative development cycles
Release management:Oversee release readiness including test plans go/no-go decisions stakeholder alignment and deployment execution with engineering/DevOps
Testing & monitoring:Conduct UAT and production smoke testsvalidateguardrails and monitoring and ensure systems meet SLOs/SLAs on latency accuracy availability and cost
Enablement & adoption:Partner with the Change Management & Training Lead andcross functional partnersto support change management and drive adoption providing input on training and communications while ensuringconsistency of in-product guidancethrough Market Access and Patient Services
Issue resolution:Triage and resolve user issues communicate updates and workarounds and manage incident reporting trends
Performance tracking:Track and report KPIs including adoption relevance business outcomes and delivery predictability; continuouslyrefinebased on marketer and user feedback
Collaboration:Partner with other AI pods to ensure seamless integration and continuity of insights
Culture & accountability:Foster a pod culture of clarity speed collaboration and accountability to deliver measurable business impact
Matrixed Reporting:This role will work closely with VP Market Access Strategy Pricing & Analyticsto ensure connection to theGAV Priorities.
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Other Job Details:
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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