Business Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us
Location - Melbourne/Sydney
Function - Global Sales
Department - Sales Enablement
Working Pattern - Hybrid; Fixed-term (6-month contract)
Benefits Benefits and Rewards
Salary - this will be discussed at the next stage of the process if you do have any questions please feel free to reach out.
Responsibilities
Process Discovery
- Understand and document how acquired companies run their sales marketing and customer processes.
- Identify pain points and opportunities for improvement.
Process Mapping & Requirements
- Compare current vs. standard processes.
- Define future workflows and document requirements for systems like Salesforce and billing tools.
Gap Analysis & Solutions
- Identify process and system gaps.
- Recommend practical efficient solutions with minimal customization.
Stakeholder Coordination
- Run workshops and align teams on plans and timelines.
- Support training UAT and communication during changes.
Continuous Improvement
- Keep documentation updated and reusable.
- Share lessons learned to improve future integrations.
Skills and Experience
- Around 5 years of Business Analyst experience ideally with M&A or postacquisition work.
- Good working knowledge of Salesforce (Sales/Service/Marketing Cloud).
- Experience with billing systems (Zuora preferred) and revenue processes.
- Understanding of SaaS models subscriptions and customer lifecycle.
- Strong skills in requirements gathering and process mapping.
- Comfortable analyzing data and building simple business cases.
- Able to write user stories and acceptance criteria.
- Confident in leading workshops and getting teams aligned.
- Willing to work under a fixed-term contract for 6 months.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky to ensuring the food on our tables is safe to helping doctors and nurses care for the sick. So when you think of Ideagen think of it as the silent teammate thats always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America Australia Malaysia and India with people doing lots of different and exciting jobs.
Were building a future-ready team and AI is part of how we work smarter. If youre curious adaptable and open to using AI to improve how you work youll thrive at Ideagen!
What is next
If your application meets the requirements for this role our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process please let us know if you require any reasonable adjustments by contacting us at. All matters will be treated with strict confidence.
#LI-HT1 #LI-Hybrid #LI-Fixed-term#LI-Melbourne
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
