Intern, eCommerce & Retail (Unpaid)

WHO IS USA LACROSSE

USA Lacrosse a 501(c)(3) nonprofit corporation is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the governing body of mens and womens lacrosse in the United States we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport learn about the game keep participants safe and ensure everyone feels welcome. Supporting more than 425000 members we provide national leadership structure and resources to fuel and unify the sports growth and enrich the experience of its players coaches officials parents and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed valued included and heard.

Mission

As the governing body of lacrosse in the United States USA Lacrosse fuels the growth enriches the experience and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization keep reading.

POSITION SUMMARY

USA Lacrosse is looking for an unpaid/for credit intern to work with our eCommerce & Retail department. The Intern eCommerce & Retail operations will work closely with the SR Manager eCommerce & Retail to assist with operational tasks reporting content updates and event preparation to directly support revenue growth operational efficiency and brand consistency while growing USA Lacrosses presence across all this hands-on role you will gain exposure to digital commerce merchandising inventory management and how to ensure an exceptional customer experience.

If you are detail oriented customer focused and driven to learn about eCommerce and retail operations this could be a great opportunity for you. This internship will allow you to learn about working in a fast-paced collaborative environment interfacing with multiple departments while gaining hands-on experience and learning essential eCommerce and retail practices for your professional growth and future career.

A Typical Day Looks Like

• Assists with the daily operational management of the USA Lacrosse online store including product uploads product descriptions pricing updates and reviewing and organizing merchandising collections.
• Provides administrative support to the eCommerce and retail operations including but not limited to maintaining and updating the website helping with QA testing supporting inventory management compiling data for reporting and supporting invoice tracking and payments.
• Conducts basic analysis of retail sales performance specifically around promotions and discounts to help us understand performance.
• Researches trends and best practices on competitors in the sport apparel fan merchandise industry and provides findings to the SR Manager eCommerce & Retail.
• Assists with onsite retail sales for events at the HQ office.

What You Will Gain as an Intern

• The opportunity to gain hands-on real-world professional experience in your field of study/interest outside the academic setting.
• You will see how different departments work together and understand their responsibilities within an organization.
• You will learn how to collaborate with peers and see the internal working environment within an organization.
• The opportunity to work with multiple departments within USA Lacrosse to understand what they do and how they work with other departments within the organization.
• You will gain the ability to meet with members of our leadership and management team to learn their why.
• The opportunity to work hands on at an event hosted by USA Lacrosse at our headquarters office.

What Will Be Expected of You

• You will report to work each day you are scheduled on time presenting yourself in a professional manner through your appearance and interactions with others.
• You are empowered to ask questions to help learn and understand not only what you are doing but why you are doing It.
• You will be asked to complete a final report about your internship experience to Include:
• What did you learn about USA Lacrosse.
• What did you learn about your field of study and the responsibilities of the department you worked in.
• Explain your roles and responsibilities and talk about any project(s) you did.
• Reflect on skills and work habits you learn that you will take with you as you start your career.

Is This You

• Current student pursuing a Bachelors degree preferably in business marketing communications or related field. Eligibility to earn college credit for internship a plus.
• Ability to dedicate 15-30 hours per week. This includes the ability to work onsite at USA Lacrosses headquarters office in Sparks MD including some nights and weekends.
• Strong interest in eCommerce retail or digital marketing in the sports industry.
• Intermediate computer skills with working knowledge of Microsoft 365 products including Word Excel Outlook Teams and PowerPoint with comfort working with spreadsheets for basic data analysis and organization.
• Enthusiastic go-getter with a roll up your sleeves and get it done attitude.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Must have a demonstrated understanding of social media platforms their unique audiences and how to use them to maximize engagement efforts.
• Must possess a strong customer first attitude.
• Ability to work both independently and as part of a collaborative team in a fast-paced dynamic cross-functional team working toward a common goal.
• Flexibility with your work schedule including the ability to work nights and weekends based on event needs.
• Ability to align with USA Lacrosses Mission Vision and Values to support our initiatives and organizational goals.

Expected Hours of Work

This position is generally expected to work part-time (15 to 30 hours per week) during the work week (Monday through Friday) between the hours of 8:30am to 5:00pm with occasional work on nights and/or weekends based on event and business needs. This is a hybrid position and works from the headquarters office in Sparks MD three (3) days a week with the flexibility to work from home two (2) days a week.

Compensation & Benefits Overview

USA Lacrosse offers its Interns the following benefits:

• Flexible work schedule during business hours.
• Discounts on USA Lacrosse merchandise.
• Free onsite gym at HQ office.
• Free parking.

EEO Statement