Customer Service Agent Open to Fresh Graduates

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Customer Service Agent (Call Centre) Based in Macau China

Company Background

We are representing our client who is a leading developer owner and operator of integrated resort facilities in Asia and Europe. As they continue to expand they are seeking for Customer Service Agent to be based in Macau.

Job Requirements:

Provide high-quality customer service by handling inbound and outbound calls emails and live chat inquiries
Assist guests with reservations room bookings promotions and general inquiries about companys offerings
Ensure accurate information is provided while maintaining a professional and courteous manner
Address customer complaints or concerns efficiently escalating cases when necessary to ensure guest satisfaction
Work closely with internal departments to resolve booking issues special requests and other customer-related matters

Skills & Qualification:

Candidate with at least 1-year hotel working experience in room reservation telephone operator or front desk in 5-star hotel(s) will be preferred
Fresh graduate candidates from faculty of hotel travel and tourism related field are encouraged to apply
Able to accept shift duties including overnight shifts
Language: Mandarin Cantonese & English (Spoken & Written)

Qualified and interested candidates may apply online or email your updated resume to: /

Only shortlisted candidates will be notified.

Salary: RM9000 - RM9500

Customer Service Agent (Call Centre) Based in Macau China Company Background We are representing our client who is a leading developer owner and operator of integrated resort facilities in Asia and Europe. As they continue to expand they are seeking for Customer Service Agent to be based in Macau. ...