German Technical Customer Support in Barcelona

Badalona - Spain

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Advance Your Career as a Technical Customer Support!

Become part of a dynamic team driven by innovation teamwork and smart problem-solving. If youre seeking a fulfilling role where your skills truly make a difference this could be the perfect opportunity for you.

Role Overview:

As a Technical Customer Support you will act as the primary contact for clients assisting them with technical inquiries and delivering effective troubleshooting solutions. Your goal will be to provide timely tailored support that enhances customer satisfaction and reinforces a high standard of service excellence.

Key Responsibilities:

Customer Assistance: Support clients via phone email and chat addressing technical concerns with accuracy and professionalism.
Issue Resolution: Diagnose and resolve technical problems offering solutions tailored to individual needs.
Collaboration: Work closely with internal teams to ensure efficient case resolution and continuous service improvement.
Documentation: Accurately record customer interactions and technical solutions in internal systems.
Service Excellence: Deliver high-quality support that builds trust strengthens relationships and promotes long-term loyalty.

Requirements:

Language Skills: Fluent in Germany (C2) and English (B2)
Eligibility: EU citizenship or valid Irish residency card
Experience: 2 years in of experience in Technical Customer Support and/or Customer Support
Mindset: Curious adaptable and eager to grow within an international environment

Why join us:

Competitive Salary: Your expertise and dedication are rewarded
Language Bonus: Additional rewards for your language proficiency
Meal Allowance: Daily support during your work hours
Health & Life Insurance: Comprehensive benefits for your well-being
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

Advance Your Career as a Technical Customer Support! Become part of a dynamic team driven by innovation teamwork and smart problem-solving. If youre seeking a fulfilling role where your skills truly make a difference this could be the perfect opportunity for you. Role Overview: As a Technical Custom...