ONENONTA, NY FIELD ENGINEER

Oneonta, NY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Role Overview

We are seeking a motivated and hands-on Field Support Engineer to provide onsite technical support across multiple nearby client locations. This role involves frequent travel between designated sites and surrounding clinics.

This opportunity is ideal for junior-level candidates or fresh college graduates who are eager to learn and grow within IT field services. The selected candidate will undergo a customer interview prior to onboarding.

Key Responsibilities

Boxing and unboxing IT and networking equipment
Perform plug-and-play setup of networking equipment under supervision of Senior Network Engineers
Rack and stack networking devices (no configuration experience required)
Follow detailed instructions for installation backup and equipment handling
Provide desktop support assistance (Networking to Desktop Support ratio approximately 2:1 per site)
Coordinate with end users for onsite technical support
Update and manage tickets via ServiceNow (knowledge preferred)
Ensure proper handling and transportation of equipment
Lift and move equipment up to 40 lbs as required

Travel Requirements

Frequent travel between the following primary locations:

1 Associate Drive Oneonta NY 13820
1 Atwell Rd Cooperstown NY 13326

Additional travel to clinics within a 5070 mile radius
Maximum travel time may be up to 3 hours (one way)
Candidate must reside within:

1520 miles of either site OR
Within 4550 minutes of a reporting location

A valid drivers license and access to a personal vehicle are mandatory

Required Qualifications

Associates or bachelors degree in IT Computer Science or related field (fresh graduates welcome)
Basic understanding of networking concepts and desktop support
Strong willingness to learn and follow technical instructions
Good communication skills and professional demeanor
Ability to work independently in field environments
Physically capable of lifting up to 40 lbs

Role Overview We are seeking a motivated and hands-on Field Support Engineer to provide onsite technical support across multiple nearby client locations. This role involves frequent travel between designated sites and surrounding clinics. This opportunity is ideal for junior-level candidates or fres...