Director, Global Operations Center
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About WPP Media
WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.
WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.
For more information visit .
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
This role leads LATAM Global Operations Center (GOC) a centralized hub within WPP Media designed to handle complex media operations data and technology at scale. The focus of the role is to further elevate the GOCs impact strengthening its role as a high-value partner to the business while ensuring consistent operational excellence at scale. This is a hands-on leadership role at the intersection of stakeholder partnership operational performance and capability building.
As part of theGlobal Operations Centre (GOC) you will work closely with teams across the United States Europe and Asia to deliver high-impact solutions in a collaborative multicultural environment.
Reporting to: COO Global Operations Centres WPP Media
Key Responsibilities
Lead a large-scale multi-functional operations organization ensuring consistent delivery excellence
Build and manage strong relationships with senior cross-functional stakeholders influencing decisions and navigating complex dynamics
Drive a proactive solutions-oriented approach to how teams support business priorities
Maintain a high bar for quality efficiency and operational discipline staying close to execution
Identify and address risks quickly to ensure stability and performance across the organization
Strengthen organizational capability including leadership development and targeted capability building
Drive continuous improvement across ways of working collaboration models and overall impact
Skills and Experience
If this opportunity looks right for you we are looking for candidates who have:
Experience leading large-scale global operations or delivery organizations (e.g. shared services BPO tech)
Proven ability to manage senior demanding stakeholders in complex environments
Track record of driving organizational transformation at scale
Ability to balance execution rigor with long-term capability building
Advanced communication skills in English and Spanish (C1C2)
Media/advertising experience is a plus not required
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.
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Required Experience:
Director
Key Skills
About Company
GroupM is the world’s leading media investment company. We make advertising work better for people.
