Restaurant Supervisor Providence Marriott Downtown

Job Title: Restaurant Supervisor Reports to: Restaurant Manager Whats Your JQ MJ Hotels Want to Know. Whats Your JQ MJ Hotels Want to Know. ()Interested applicants should send cover letter and resume to: This position requires applicants to already have work authorization for the United States of Summary: The primary responsibility of the Restaurant/Food & Beverage Supervisor is to assist the Restaurant/F&B Manager with the daily operations of the hotels F&B outlets. He or she oversees F&B personnel and assist in resolving guest inquiries/concerns. They represent management in the absence of the department manager. The supervisor is responsible for ensuring that guest interactions with F&B associates are handled properly and intercedes when necessary. Experience & Education: 2 years of experience in a food & beverage outlet Experience in hospitality a plus High School diploma or equivalent required ServSafe or Tips certification a plus Previous supervisory experience preferred Requirements: Work Environment Ability to work: With various pieces of equipment such as a calculator computer touch screen monitor printer cash register credit card authorization machines carpet sweeper/vacuum broom various beverage dispensing machines and other dining room equipment Ability to work with computers and various softwares i.e. Microsoft products brand software Under variable temperature conditions Under variable noise levels Outdoors/Indoors Around chemicals fumes and or odor hazards Around dust and or mite hazardsPhysical Requirements: Long hours sometimes required Medium work Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects Ability to bend stretch twist or reach with your body and arms Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range Ability to stand for long periods of time without sitting or leaning Ability to walk long distancesMental Requirements: Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in EnglishMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary Must work well in stressful high pressure situations Ability to multi task Must maintain composure and objectivity under pressure Must have the ability to assimilate complex information data etc. from multiple sources and consider adjust or modify to meet the constraints of the particular needMust be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guestsMathematical Reasoning - Must be able to work with and understand financial information and data and basic arithmetic functionsMultilingual helpfulEssential Duties & Functions: Approach all encounters with guests and employees in a friendly service oriented mannerMaintain regular attendance as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming as defined in the hotel handbook when working Comply at all times hotels policies and procedures to encourage safe and efficient hotel operations Positively interact with hotel guests Supervise food & beverage/restaurant personnel Assist in training of all positions within dining outlets Respond to guest complaints in a timely manner Keep immediate supervisor fully informed of all problems or matters requiring his or her attention Monitor all phases of loss prevention in the Food & Beverage department Participate in department meetings on a regular basis Monitor quality of service and food and beverage Ensure preparation of required reports Ensure compliance with all local liquor laws and health & sanitation regulations Ensure departmental compliance with its policies and procedures Ensure that all side work is completed before shift employees leave property Ensure that all restock and cleaning is performed at close of shift Ensure quality of Outlets offerings Must be able to perform all restaurant duties Be up to date on all guest services promotions and events in the Hotel Supervise staff including; interview hire schedule train develop empower coach & council recommend and conduct performance and salary reviews resolve problems provide open communications recommend discipline & termination as appropriate Assist in preparing weekly payroll and tip distribution sheets Check and respond to electronic communications in a timely fashion Submit maintenance reports/requests to Engineering Department Ability to stand for long hours Non-Essential Duties: Attend department and hotel meetings Other duties as assigned I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/ or changes in this job description. I can perform the essential functions of this job as listed above with or without reasonable to the Providence Marriott team we are excited to have you become an integral part of our hotel and through your hard work and dedication help us balanceour three-legged stool and carry out our Journey Culture.