Job Description:
The Scheduling Coordinator at Ascendant Insurance Solutions is responsible for efficiently managing and coordinating appointments inspections meetings and client interactions within the insurance organization. This role plays a vital part in ensuring a smooth scheduling process for adjusters agents underwriters or service representatives while maintaining accurate records and delivering exceptional customer service. The ideal candidate for this position will be highly organized detail-oriented and capable of handling multiple schedules in a fast-paced environment.
Key Responsibilities:
- Coordinate and schedule appointments for agents claims adjusters underwriters or client service representatives.
- Communicate with clients to confirm reschedule or follow up on appointments.
- Maintain and update scheduling systems calendars and internal tracking tools.
- Prioritize scheduling based on urgency geographic location and staff availability.
- Assist with claims inspection scheduling and field service coordination (if applicable).
- Ensure timely follow-ups and minimize scheduling conflicts or delays.
- Provide administrative support including data entry documentation tracking and reporting.
- Collaborate with internal departments to ensure seamless service delivery.
- Monitor daily appointment volumes and prepare reports for management.
- Maintain confidentiality of client and policyholder information.
Required Qualifications:
- High school diploma or equivalent (Associates degree preferred).
- 13 years of experience in scheduling administrative support or customer service.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and scheduling software.
- Ability to work in a fast-paced environment with attention to detail.
Job Description:The Scheduling Coordinator at Ascendant Insurance Solutions is responsible for efficiently managing and coordinating appointments inspections meetings and client interactions within the insurance organization. This role plays a vital part in ensuring a smooth scheduling process for a...
Job Description:
The Scheduling Coordinator at Ascendant Insurance Solutions is responsible for efficiently managing and coordinating appointments inspections meetings and client interactions within the insurance organization. This role plays a vital part in ensuring a smooth scheduling process for adjusters agents underwriters or service representatives while maintaining accurate records and delivering exceptional customer service. The ideal candidate for this position will be highly organized detail-oriented and capable of handling multiple schedules in a fast-paced environment.
Key Responsibilities:
- Coordinate and schedule appointments for agents claims adjusters underwriters or client service representatives.
- Communicate with clients to confirm reschedule or follow up on appointments.
- Maintain and update scheduling systems calendars and internal tracking tools.
- Prioritize scheduling based on urgency geographic location and staff availability.
- Assist with claims inspection scheduling and field service coordination (if applicable).
- Ensure timely follow-ups and minimize scheduling conflicts or delays.
- Provide administrative support including data entry documentation tracking and reporting.
- Collaborate with internal departments to ensure seamless service delivery.
- Monitor daily appointment volumes and prepare reports for management.
- Maintain confidentiality of client and policyholder information.
Required Qualifications:
- High school diploma or equivalent (Associates degree preferred).
- 13 years of experience in scheduling administrative support or customer service.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and scheduling software.
- Ability to work in a fast-paced environment with attention to detail.
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