Senior IT Delivery Manager
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Position Summary:
The Senior IT Delivery Manager is responsible for optimising and overseeing the endtoend delivery of software development and support services for one or more key customers. Operating within a complex environment that blends legacy systems and modern technologies the role ensures that all design documentation build and implementation activities are delivered efficiently effectively and within agreed commercial constraints.
Acting as the primary IT interface for the customer the Senior IT Delivery Manager builds strong relationships develops an indepth understanding of customer business objectives and aligns these with Ingrams IT capabilities. The role coordinates a matrix-managed team including Business Analysts Solution Architects Developers and QA professionals ensuring work is accurately scoped prioritised scheduled and delivered to plan.
This is a fastpaced customerfacing position that requires resilience exceptional communication skills and the ability to balance customer satisfaction with resource availability delivery quality and commercial considerations. The Senior IT Delivery Manager drives progress across multiple demanding workstreams provides regular and consistent reporting and plays a key role in maintaining service stability while supporting the organisations ongoing transition to Agile ways of working.
This role sits within the UK IT Team and works closely with Software Services leadership Account Managers and operational colleagues. It requires frequent customer interaction and a strong ability to influence manage expectations and navigate challenging conversations while maintaining positive partnerships.
Required Experience:
Manager
Key Skills
- Children Activity
- Electrical Engineering
- Financial Services
- Estimation
- Airlines
- Asic
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
