Senior Content Design Specialist (Translation, OCR & Formatting)

Job Overview
Senior Content Design Specialist must check content in various languages to ensure it does not contain any design error. He/she must track omission inaccuracy inconsistency and visibility errors coming from OCR translation and DTP tasks. It may entail correcting removing adding and formatting portions of content to make the source content ready for translation and the translated content meaningful prior to delivery to local customers.
He/she works effectively with other members of the IQVIA Language Solutions team as well as with external resources to deliver high-standard services. The Senior Content Design Specialist may also coordinate efforts from several Content Design Specialists when it is needed to meet project requirements. He/she enjoys working in a dynamic and fast-paced environment and he/she is a strong team player who always remains result-oriented. The Senior Content Design Specialist works closely with the Content Design Team Lead the Content Design Associate Director the Head of Operational Excellence and Resource Managers and Project Managers as well as with internal and external stakeholders as appropriate.

Responsibilities
Be a key contributor to deliver on translation effectiveness commitments to stakeholders and clients
Check content in one or several target languages and spot design and formatting issues according to guidelines and source content requirements
Analyze and eliminate all correctness and usability issues to meet quality requirements and deadlines
Work with Project Managers to ensure that the nature and the number of quality issues are collected and incorporated in performance metrics and trend analysis
Act as a link between Project Managers reviewers and post-editors as necessary to solve issues quickly and effectively
Ensure that identified issues are defined and described clearly to inform assigned Project Managers and linguists and increase their level of performance and engagement
Mentor and help Content Design Specialists as needed and coordinate their efforts to make projects time and cost effective
Work with the Director of Operations and the Head of Operational Excellence to document major quality issues and contribute to the continuous improvement of QC and QA processes in the translation supply chain.

Required Knowledge Skills and Abilities
Bachelors degree ideally in a linguistic business or scientific field
Fluency in at least one target language including vocabulary terminology syntax grammar and spelling
Fluency in both English and Korean written and spoken
At least 5 years of experience proofreading editing formatting validating content in at least two languages including the mother tongue is a must
Experience as a translator a linguist and/or a DTP specialist is a strong asset yet not a must
Experience in project management is a strong asset
Proven experience working with projects involving large amounts of content is desirable
Knowledge of software QA QC DTP and/or OCR methodologies tools and processes is beneficial
Experience working in international environments is beneficial
Experience using CAT tools or content editing tools is beneficial
Experience mentoring people and coordinating team efforts is beneficial
Strong verbal and written communication skills
Continued attention to detail and problem-solving actions
Ability to work independently and proactively as part of a team and with diverse teams

Physical Requirements
Extensive use of keyboard requiring repetitive motion of fingers
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Regular sitting for extended periods of time

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