Data Center Technician

Data Center Technician Proximity Services
Shift: MondayFriday 3:00 PM 11:00 PM (CST)
Location: Hartland WI
Overtime: 38 hours per month (as needed)
On-Call: Rotational including national holidays
Transportation: Valid drivers license and reliable transportation required

Position Overview
This role supports Data Center Operations within Proximity Services delivering high-quality technical support for infrastructure and processes managed inside the data center. The Data Center Technician provides hands-on IT hardware and cabling support in a 24/7 environment ensuring operational excellence and customer satisfaction.

Key Responsibilities

• Rack and stack servers network devices switches routers and related equipment

• Install rack mount kits (HP Dell Cisco) shelves rails and cable management systems

• Perform de-racking re-racking and structured cabling installations

• Identify and troubleshoot hardware and cabling issues

• Replace customer-replaceable components (HDDs power supplies cache batteries etc.)

• Trace test and label cabling

• Maintain data center standards for cleanliness security and asset tracking

• Work within ServiceNow (or similar ticketing systems) to manage requests

• Collaborate with global teams third-party engineers and contractors

Required Skills & Experience

• Hands-on computer hardware and cabling experience in a data center environment

• Knowledge of structured cabling and rack installations

• Experience with hardware maintenance and part replacement

• Familiarity with ServiceNow or similar ticketing platforms

• Proficiency in Outlook Word and Excel

• Strong troubleshooting skills and ability to work under pressure

• Customer-focused dependable and able to work independently

• Willingness to support on-call rotation and occasional additional hours

Preferred Qualifications

• Valid U.S. drivers license

• Ability to travel between two sites within 20 miles (as needed)

• Ability to lift up to 50 lbs independently

• Comfortable working from ladders or kneeling for extended periods

• Ability to read and follow printed cabling diagrams and instructions

If you are a motivated hands-on technician who thrives in a fast-paced data center environment we encourage you to apply.