Job Description:
Collections & DSO Management
Drive collections across assigned business verticals to achieve DSO and collection targets.
Monitor ageing overdue accounts and high-risk customers; initiate corrective actions.
Support cash flow planning by ensuring predictable and timely inflows.
Credit Policy Execution
Implement and enforce approved credit control policies and procedures.
Assess customer creditworthiness and recommend credit limits within defined authority.
Periodically review credit limits and payment terms based on customer performance.
Sales & Stakeholder Coordination
Work closely with Sales teams to align on credit terms collections and dispute resolution.
Act as a bridge between Finance and Sales to resolve billing pricing or service disputes impacting collections.
Escalate high-risk accounts or policy deviations to senior leadership.
Reporting & MIS
Track receivables and prepare weekly/monthly MIS ageing reports and DSO dashboards.
Provide insights on collection trends risks and improvement opportunities.
Team Management
Lead guide and develop a team of Credit Control Executives.
Set targets review performance and ensure process adherence.