.Net Production Support Engineer

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: .NET Production Support Engineer
Job Location: Plano TX
Job Type: Long-term Contract

Job Description

We are looking for a skilled and proactive .NET Production Support Engineer to support monitor and maintain enterprise applications in a production environment. The ideal candidate will have strong experience in applications handling production incidents and ensuring high system availability while working closely with development and infrastructure teams.

Key Responsibilities

Provide L2/L3 production support -based applications
Monitor application health performance and availability in production
Analyze troubleshoot and resolve production issues within defined SLAs
Perform root cause analysis (RCA) and implement preventive measures
Support deployment activities hotfixes and minor enhancements
Work with development teams to debug application issues and code defects
Handle incident problem and change management processes
Create and maintain production support documentation and runbooks
Participate in on-call support and after-hours support as required

Required Skills & Qualifications

Strong experience with .NET Framework / .NET Core C#
Hands-on experience with Web APIs and IIS
Good knowledge of SQL Server (queries performance tuning debugging)
Experience supporting applications in a production environment
Familiarity with monitoring tools logging and alerting mechanisms
Understanding of ITIL processes (Incident Problem Change Management)
Ability to analyze logs debug issues and identify root causes
Strong communication skills and ability to work with cross-functional teams

Preferred Qualifications

Experience with cloud platforms (Azure preferred)
Knowledge of CI/CD pipelines and deployment tools
Exposure to DevOps practices and automation
Experience supporting high-availability or mission-critical applications

Employment Type

Full-time / Contract (based on business needs)

Job Title: .NET Production Support Engineer Job Location: Plano TX Job Type: Long-term Contract Job Description We are looking for a skilled and proactive .NET Production Support Engineer to support monitor and maintain enterprise applications in a production environment. The ideal candidate will...