Job Title: Business Operations Analyst (Hybrid)
Location: Indianapolis IN
Duration: 06 Months with possible extension
Job Description:
The incumbent manages clients budget and provides reports to the Finance team as needed. The incumbent also advises on the optimal use of funds to hire and retain personnel in order to fulfill clients commitments to the rest of the agency. Additionally the incumbent contributes to the development of organizational strategies that enhance team efficiency and productivity assists with quality assurance for client data products collaborates with the Office of Performance Excellence on clients role in agency strategic planning and KPI tracking and advises on relationship management between client and other divisions. The incumbent also supports business operations projects related to improving internal communications providing project coordination support for high priority efforts and completing other assigned tasks.
Essential Duties/Responsibilities:
Maintain robust tracking of all client budgets; complete all Finance deliverables on time and as requested.
Assist with the creation and implementation of business operations strategies.
Assist with developing and maintaining metrics and reports to track clients performance and efficiency.
Assist with updating or drafting new job descriptions to ensure client positions are properly classified by SPD and team member duties are aligned with current operational needs.
Collaborate with the CDO Deputy CDO and team directors to test and implement new systems or procedures to improve clients efficiency and workflow.
Prepare detailed reports and presentations for leadership showcasing findings and recommendations.
Provide project coordination and communications support as needed for business operations projects.
Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.
Support client Data Transformation projects and activities as requested.
Other duties as assigned.
Required/Desired Skills:
| Bachelors degree or proven experience in business administration operations and management project management or another related field | Required | Yes | Yes |
| Direct applicable experience in business operations analysis or project management | Required | 4 | Years |
| Understanding of business operations and procedures in a technical or data and analytics environment | Required | 4 | Years |
| Budget management experience | Required | 2 | Years |
| DevOps experience | Required | 2 | Years |
| Strong analytical conceptual and problem-solving skills | Required | 2 | Years |
| Exceptional communication skills both oral and written | Required | 2 | Years |
| Experience working in a cross-functional team environment with multiple and fluid demands | Required | 2 | Years |
| Ability to maintain effective and professional working relationships with internal and external customers | Required | 2 | Years |
Supervisory Responsibilities/Direct Reports:
This position has no direct reports. This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers with support from senior staff.
Difficulty of Work:
Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency. Good judgement and ability to apply specialized knowledge are required to perform duties successfully. Work assignments also require critical thinking and decision-making abilities
Responsibility:
Incumbent works both independently and on teams following general guidelines of the client to ensure compliance with policies and procedures. Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed.
Incumbent is regularly responsible for execution of tasks that impact client priorities as well as tasks impacting specific client program areas. Incumbent may also contribute to projects with broader agency impact under supervision of the Director of Data Governance & Business Operations.
Position is expected to work collaboratively with other client staff to make progress toward agency priorities and advance client. Position is expected to comply with all policies and procedures set forth by client and client.
Job Title: Business Operations Analyst (Hybrid) Location: Indianapolis IN Duration: 06 Months with possible extension Job Description: The incumbent manages clients budget and provides reports to the Finance team as needed. The incumbent also advises on the optimal use of funds to hire and reta...
Job Title: Business Operations Analyst (Hybrid)
Location: Indianapolis IN
Duration: 06 Months with possible extension
Job Description:
The incumbent manages clients budget and provides reports to the Finance team as needed. The incumbent also advises on the optimal use of funds to hire and retain personnel in order to fulfill clients commitments to the rest of the agency. Additionally the incumbent contributes to the development of organizational strategies that enhance team efficiency and productivity assists with quality assurance for client data products collaborates with the Office of Performance Excellence on clients role in agency strategic planning and KPI tracking and advises on relationship management between client and other divisions. The incumbent also supports business operations projects related to improving internal communications providing project coordination support for high priority efforts and completing other assigned tasks.
Essential Duties/Responsibilities:
Maintain robust tracking of all client budgets; complete all Finance deliverables on time and as requested.
Assist with the creation and implementation of business operations strategies.
Assist with developing and maintaining metrics and reports to track clients performance and efficiency.
Assist with updating or drafting new job descriptions to ensure client positions are properly classified by SPD and team member duties are aligned with current operational needs.
Collaborate with the CDO Deputy CDO and team directors to test and implement new systems or procedures to improve clients efficiency and workflow.
Prepare detailed reports and presentations for leadership showcasing findings and recommendations.
Provide project coordination and communications support as needed for business operations projects.
Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.
Support client Data Transformation projects and activities as requested.
Other duties as assigned.
Required/Desired Skills:
| Bachelors degree or proven experience in business administration operations and management project management or another related field | Required | Yes | Yes |
| Direct applicable experience in business operations analysis or project management | Required | 4 | Years |
| Understanding of business operations and procedures in a technical or data and analytics environment | Required | 4 | Years |
| Budget management experience | Required | 2 | Years |
| DevOps experience | Required | 2 | Years |
| Strong analytical conceptual and problem-solving skills | Required | 2 | Years |
| Exceptional communication skills both oral and written | Required | 2 | Years |
| Experience working in a cross-functional team environment with multiple and fluid demands | Required | 2 | Years |
| Ability to maintain effective and professional working relationships with internal and external customers | Required | 2 | Years |
Supervisory Responsibilities/Direct Reports:
This position has no direct reports. This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers with support from senior staff.
Difficulty of Work:
Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency. Good judgement and ability to apply specialized knowledge are required to perform duties successfully. Work assignments also require critical thinking and decision-making abilities
Responsibility:
Incumbent works both independently and on teams following general guidelines of the client to ensure compliance with policies and procedures. Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed.
Incumbent is regularly responsible for execution of tasks that impact client priorities as well as tasks impacting specific client program areas. Incumbent may also contribute to projects with broader agency impact under supervision of the Director of Data Governance & Business Operations.
Position is expected to work collaboratively with other client staff to make progress toward agency priorities and advance client. Position is expected to comply with all policies and procedures set forth by client and client.
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