Fullstack Engineer Professional Services
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.
- Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
As an Experienced Full Stack Developer you will play an integral role on building custom solutions product extensions and integrations. Your primary focus will be active development contributing to projects that build custom applications to enhance our platform. Youll leverage your technical expertise while demonstrating strong collaboration and communication skills to achieve team and organizational goals.
Responsibilities:
- Actively participate in the development of web services user interfaces and backend processes that integrate with various APIs and data stores.
- Solve technical challenges and research innovative solutions to meet project requirements.
- Collaborate closely with teammates to design and implement scalable efficient and maintainable solutions.
- Participate in design sessions asking insightful questions to understand and contribute to architectural decisions.
- Ensure code quality by adhering to software design principles and contributing to code reviews.
- Learn and adapt quickly to new frameworks languages and technologies to address evolving business needs.
Key Skills & Qualifications:
- Bachelors degree in Engineering Computer Science or equivalent experience.
- At least 3 years of hands-on experience in software development with proficiency in JavaScript and .
- Experience with front-end development (React preferred) and expertise in AWS as the primary cloud platform.
- Strong understanding of software design principles API development and cloud-based service architectures.
- Proven experience working within agile development methodologies.
- Nice-to-have experience with MongoDB Redis Kafka Kubernetes and Docker.
- Bonus skills: Experience with Salesforce and related tools.
- Passion for building innovative solutions with a focus on enterprise durability and scalability.
- Strong problem-solving skills and ability to navigate complex technical challenges.
- Effective communication and collaboration skills to work seamlessly within a team.
Soft Skills & Organizational Impact:
- Demonstrate maturity a positive attitude and discretion when handling sensitive client and team matters.
- Exhibit strong strategic thinking to align technical development with business goals.
- Work cross-functionally with other teams to improve processes and deliver superior customer solutions.
- Serve as a role model of integrity ethical behavior and professionalism within the team.
Why Join Us
- Be part of a team that values innovation creativity and collaboration.
- Work on challenging impactful projects that shape the future of customer interactions.
- Enjoy a fast-paced environment that fosters professional growth and development.
If you are a passionate developer who thrives in a dynamic environment and loves building innovative solutions wed love to hear from you. Apply today to be a part of our journey!
Additional Notes:
This position will follow a hybrid work model.
#LI-Hybrid
Work Environment and Physical Requirements:
Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.
Required Experience:
Unclear Seniority
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
About Company
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
