Power Shop Associate (Small Engine & Equipment Repair) Location: Grafton MA BASIC FUNCTION This role is focused exclusively on the Power Shop. As a Power Shop Associate youll support the inspection maintenance and repair of power equipment and small-engine tools ensuring customer and store equipment is safe reliable and ready for use. While this position includes some customer interaction the primary responsibility is hands-on mechanical work in the shop rather than rental counter operations. RESPONSIBILITIES - Power Equipment & Small Engine Work
- Sharpen repair and rebuild chainsaw chains mower blades blower components and similar small-engine equipment
- Perform basic diagnostics maintenance and repairs on customer-owned and store-owned power equipment
- Inspect equipment for safety function and readiness before return to customers or floor placement
- Assemble and prep new power equipment for sale or use
- Order parts and supplies as needed; maintain accurate parts and service inventory
Shop Operations & Safety - Maintain a clean organized and safe power shop and work area
- Follow all safety procedures manufacturer guidelines and internal standards
- Properly document service work and repairs completed
- Participate in company-sponsored technical training as required
- Customer Support (Power Shop Focused)
- Assist customers with basic questions related to equipment use maintenance and repairs
- Provide clear guidance on safe operation and care of power equipment
- Interact professionally with customers in person and over the phone as it relates to power equipment service
Team Support - Support a positive team-oriented work environment
- Communicate effectively with store leadership and sales staff regarding equipment status and repairs
REQUIREMENTS - Skills Knowledge & Abilities
- Strong mechanical aptitude and ability to perform hands-on repair and maintenance work
- Experience with small engines power equipment or similar mechanical systems preferred
- Ability to read work orders follow instructions and use basic computer systems (e.g. BisTrack vendor portals)
- Strong attention to detail and commitment to quality workmanship
- Ability to safely lift and move equipment using proper lifting techniques
- Clear communication skills and a customer-focused mindset
- Commitment to following company values safety standards and operational objectives
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Power Shop Associate (Small Engine & Equipment Repair)Location: Grafton MABASIC FUNCTIONThis role is focused exclusively on the Power Shop. As a Power Shop Associate youll support the inspection maintenance and repair of power equipment and small-engine tools ensuring customer and store equipment is...
Power Shop Associate (Small Engine & Equipment Repair) Location: Grafton MA BASIC FUNCTION This role is focused exclusively on the Power Shop. As a Power Shop Associate youll support the inspection maintenance and repair of power equipment and small-engine tools ensuring customer and store equipment is safe reliable and ready for use. While this position includes some customer interaction the primary responsibility is hands-on mechanical work in the shop rather than rental counter operations. RESPONSIBILITIES - Power Equipment & Small Engine Work
- Sharpen repair and rebuild chainsaw chains mower blades blower components and similar small-engine equipment
- Perform basic diagnostics maintenance and repairs on customer-owned and store-owned power equipment
- Inspect equipment for safety function and readiness before return to customers or floor placement
- Assemble and prep new power equipment for sale or use
- Order parts and supplies as needed; maintain accurate parts and service inventory
Shop Operations & Safety - Maintain a clean organized and safe power shop and work area
- Follow all safety procedures manufacturer guidelines and internal standards
- Properly document service work and repairs completed
- Participate in company-sponsored technical training as required
- Customer Support (Power Shop Focused)
- Assist customers with basic questions related to equipment use maintenance and repairs
- Provide clear guidance on safe operation and care of power equipment
- Interact professionally with customers in person and over the phone as it relates to power equipment service
Team Support - Support a positive team-oriented work environment
- Communicate effectively with store leadership and sales staff regarding equipment status and repairs
REQUIREMENTS - Skills Knowledge & Abilities
- Strong mechanical aptitude and ability to perform hands-on repair and maintenance work
- Experience with small engines power equipment or similar mechanical systems preferred
- Ability to read work orders follow instructions and use basic computer systems (e.g. BisTrack vendor portals)
- Strong attention to detail and commitment to quality workmanship
- Ability to safely lift and move equipment using proper lifting techniques
- Clear communication skills and a customer-focused mindset
- Commitment to following company values safety standards and operational objectives
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