Event Security Supervisor

Maple Leaf Sports & Entertainment Partnership

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.

Were more than a workplace. We are a team of passionate people boldly building the future of sport and entertainment together. We believe in the power of play the strength of collaboration and the energy that comes from showing up with purpose.

From the ice to the pitch the hardwood to the digital arena were proud to be the driving force behind the Toronto Maple Leafs (NHL) the Toronto Raptors (NBA) Toronto FC (MLS) Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL) Raptors 905 (NBA G League) Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams and world-class entertainment to life at our iconic venues including Scotiabank Arena BMO Field Coca-Cola Coliseum Ford Performance Centre BMO Training Ground and OVO Athletic Centre. Off the field we serve up elevated dining at e11even Real Sports and our signature club spaces like Hot Stove Club ScotiaClub and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad we use the power of sport to help youth facing barriers reach their full potential. Since 2009 weve invested more than $45 million into Ontario communities -- and were just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role everyone belongs and everyone contributes to something bigger than themselves.

So if youre ready to play with purpose grow with passion and win as one wed love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed we encourage you to apply. Your unique perspective transferable skills and lived experience may be exactly what were looking for. **

Job Description

As a valuable member of the Security Services team you will be part of the Gameday Operations group of the Security department delivering security services for all Maple Leaf Sports & Entertainment Ltd. events people and assets. Your leadership passion and dedication to teamwork will contribute to inspiring others and living our vision and values delivering extraordinary safety and security services and customer support.

This hourly position will lead the Event Day Guard team for all Sporting and Concert events hosted by MLSE. The Supervisor Event Security will be an integral part of the overall MLSE security operation. This position requires hours including evenings nights and weekends depending on the events and activities in all MLSE venues.

Lead by example & provide ongoing coaching training and motivation to the departments Event security staff.
Ensure the safety of fans and employees through effective crowd management.
Communicate positively and professionally with all staff and fans.
Utilize a one team approach and ensure departmental integrity and winning vision delivered.
Ensure adherence by fans and employees of MLSE policies and procedures.
Ensure timely and effective reporting and follow up on all incidents.
Liaise with third-party contractors during events. (including Paid Duty Police officers)
Maintain an understanding of Event Security Staff Collective Bargaining Agreements in place; foster positive employer/employee relations accordingly.
Adhere to MLSE service standards policies and procedures.
Work in compliance with the provisions of the Occupational Health & Safety Act.
Perform other related duties as required.

Qualifications:

3-5 years of experience in a supervisory role.
Proven ability to listen understand and communicate effectively.
Ability to obtain Smart Serve Certification.
Demonstrated ability to build and develop professional relationships.
Sports & Entertainment environment experience is a definite asset.
Outgoing organized diplomatic and self-motivated.
Ability to lead a positive innovative and encouraging work environment.
Shown ability to perform well under pressure; manage multiple priorities at a time.
Work in compliance with the provisions of the Occupational Health & Safety Act.
Work in compliance with AGCO regulations.
A positive winning approach incorporating integrity confidentiality and discretion.
Possession of valid Security License (Bill C-159) mandatory
Smart Serve Certificate within the last 4 years is required
Availability to work days evenings weekends or nights as deployed/instructed.
Strong proficiency in using workplace software and leveraging technology to improve efficiency.
Confident user of MS Office 2000 and XP particularly Excel.

Job Posting Compensation Range/Rate:

$23.04/hr

Were glad youre here. Once you apply well follow up by email and you can track everything in your Candidate Portal. Want instant updates Opt-in for SMS notificationsto stay in the loop.

At MLSE we are committed to building an equitable diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please email . This email is only for accommodation requests. Resumes sent to this email address will not be considered.

Required Experience:

Manager

Powered by Passion. United by Purpose. Build for Impact.At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.Were more than a workplace. We are a team of passionate people boldly building th...