Senior Learning Experience Designer, GOLD Learning Design & Development

The Learning Design and Development (LDD) team within the Global Operations Learning and Development (GOLD) organization is seeking a creative and future-focused Senior Learning Experience Designer to design develop and deliver innovative technology-enabled learning solutions for WWOps learners.

In this role you will combine instructional design expertise with the ability to apply emerging AI technologies to enhance the speed quality and impact of learning. You will partner with L&D and technology teams to create engaging data-informed learning experiences and streamline content development workflows.

Key job responsibilities
- Design and develop interactive learning experiences simulations and performance support tools using authoring platforms and AI-assisted solutions.
- Use AI tools to accelerate content creation improve accessibility and personalize the learner experience.
- Curate tag and structure content to make it easy to update reuse and integrate with AI-enabled systems.
- Prototype and test emerging learning technologies including adaptive learning and AI-driven feedback tools incorporating results into design improvements.
- Collaborate with SMEs instructional designers and technologists to deliver scalable solutions that align with business priorities.
- Contribute to the development of guidelines and best practices for using AI and automation in learning design.
- Stay current with trends in learning technology sharing insights and recommendations with the team.

- 7 years of design experience
- Bachelors degree in learning design learning science instructional design educational technology educational psychology or similar field.
- Fluency in AI applications and the ability to integrate them effectively into the design and development process.
- Proven track record of designing and developing innovative user-friendly and scalable technical solutions
- Strong grounding in learning design principles user experience design and human-centered design principles.
- Technical aptitude with the ability to quickly learn new technologies and develop various learning solutions.
- Demonstrated ability to make business recommendations and influence stakeholders to deliver learning initiatives on time and within scope.* A problem-solving mindset with a focus on experimentation and continuous improvement.
- Ability to multitask in a fast-paced environment.
- Excellent oral written and interpersonal communication skills.

- Experience with natural language processing or other AI/ML techniques.
- Obsessed about the customer experience with a track record of maintaining high standards.
- Proficient in project management tools and methodologies with experience in contributing to documentation of project standards establishing design standards and using data to optimize ways of working.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 140100.00 - 189600.00 USD annually
USA TN Nashville - 114700.00 - 160000.00 USD annually
USA VA Arlington - 127400.00 - 172400.00 USD annually
USA WA Seattle - 127400.00 - 172400.00 USD annually