Staff Product Designer

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Position Overview:

Were hiring a Staff Product Designer to lead design for Platform AI and Core Services that power the Diligent One Platform. This role sits at the intersection of AI-native workflows shared platform capabilities and portfolio-wide patterns: youll define system-level experiences and reusable design foundations that other product teams rely on to ship high-quality AI features faster and more consistently across the suite.

As a Staff designer youll operate as a lead for complex ambiguous multi-product work owning vision and execution across end-to-end systems not just individual features.

This is a hybrid role located in Vancouver BC with an expectation of at least 50% inoffice time.

What youll do

• Lead end-to-end design for platform AI and core services that power multiple products across the Diligent One Platform.
• Ensure consistently high-quality experiences through systemminded interaction design refined visual language and accessible components.
• Define and evolve reusable patterns in close partnership with the design system team.
• Shape product strategy with Product and Engineering by framing problems exploring solutions and tying design decisions to clear success metrics.
• Pioneer AInative ways of working across Design Product and Engineeringusing AI tools to explore directions faster prototype complex workflows and inform better product decisions.
• Mentor and unblock other designers providing direction feedback and systems that help them deliver at a higher level.

What were looking for

• Experience: Demonstrated impact in B2B or enterprise SaaS with complex datarich workflows across multiteam or multiproduct initiatives. Handson with AIpowered experiences (e.g. assistants/copilots generative workflows recommendations or conversational interfaces) and/or shared platform capabilities and comfortable working with design systems.
• Craft & systems thinking: Strong interaction and visual design skills with systemsminded thinking across flows states and information architecture. Able to deliver accessible productionready UI and components.
• Leadership & collaboration: Trusted partner to senior Product and Engineering leaders able to communicate clearly facilitate alignment and mentor junior and mid-career designers while raising the quality bar for the broader team.
• Mindset: Outcomeoriented comfortable with ambiguity and constraints and energized by AIenabled ways of working within the design practice.
• Bonus experience: Background in governance risk compliance fintech or other highstakes regulated domains; handson experience designing or governing design systems; and familiarity with WCAG 2.1/2.2 AA and how to bake accessibility into both product design and design system work.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}