Surveyor, Home and Community Services in the Division of Licensing & Certification

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Department ofHealth and Human Services (DHHS)

Social Services Program Specialist I

Opening Date:February 10 2026

Closing Date:February 24 2026

Job Class Code: 5092

Grade:22

Salary:$47652.80 - $66497.60 per year*

*This is inclusive of a 1.00% recruitment and retention stipend

Position Number: 20002-4760

Location: Lewiston or Portland

(This position does require some statewide travel and occasional overnight stays)

Core Responsibilities:

As a surveyor you will be responsible for conducting licensing surveys for Home and Community Support Service Agencies to ensure that they are in compliance with applicable state licensing rules. You will investigate complaints and facility-generated incident reports alleging non-compliance with State rules. You will determine based on observation document review and interviews whether agencies/programs are in substantial compliance with licensing requirements. You will be responsible for planning coordinating and monitoring licensing activities for your assigned workload. You will work under limited supervision. This position requires statewide travel and occasional overnight stays and an occasional night or weekend survey.

You will also:

Document survey and investigation findings in Statements of Deficiencies in a thorough and timely manner.

Interview complainants and witnesses to obtain information regarding complaint allegations and complete detailed investigation reports.

Review facility-generated Plans of Correction to ensure that these plans address all deficiencies cited.

Provide technical assistance to agencies/providers.

Participate in appropriate training and staff meetings at the request of the supervisor/manager.

Minimum Qualifications:

Six (6) years of education and/or professional experience in social services casework social services program development/delivery or social services related fiscal/budget administration/analysis work.

Preferred candidates will also have:

a license in Social Work as issued by the Maine Board of Social Worker Licensure.

experience with home and community support services and agencies;

knowledge of the Maine rules and regulations related to home and community support service agencies and/or:

experience conducting inspections and/or investigations to determine compliance with rules.

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maines citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information:

For additional information about this position please contact Lisa Vermette at

To apply please upload a resume and cover letter with your application. In your cover letter you must provide the following information:

1)Explain what experience if any you have had doing the elements under Job Description above and

2)Explain what you have if any of the attributes listed above under Preferred candidates will also have.

** Applications submitted without cover letters or cover letters that do not address the information required above may not be considered for this vacancy.

Please submit all documents or files in PDF or Word format.

To request a paper application please contact Mandy Hernandez at

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding non-birthing and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.