Merchandising Lead

We are UMG the Universal Music Group. We are the worlds leading music everything we do we are committed to artistry innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music music publishing merchandising and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters and we produce distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse a division of UMG is the preeminent leader in D2C solutions in music defining & delivering the industrys best-in-class service to connect artists with their fans. Established & headquartered in Philly Famehouse powers eCommerce for UMGs labels artists and Bravado along with a select roster of 3rd party clients. Our success & culture is fueled by collaborationboth within FH and with our partners. We are passionate about the impact of eCommerce for artists providing a full service solution to grow an artists owned business including strategy creative storefront merchandising fulfillment customer service technology and more.

How we LEAD:
Merchandise and commerce are a part of the fabric of music culture. For artists its a way to develop and further articulate their brand. For fans its another pathway to connecting with an artist and the culture they represent.

The Merchandising Lead owns the end-to-end merchandising strategy across a portfolio of key artists. You will be responsible for building and executing assortment strategies pricing architectures and inventory plans while also serving as a trusted advisor to artists and their teamsoften in high-profile fast-paced and high-pressure moments. Success in this role requires comfort operating with both data-driven rigor and relationship-based influence.

How Youll CREATE:

Merchandising Strategy
Build seasonal and ongoing assortment strategies aligned to brand consumer demand and financial targets
Develop and manage pricing architectures including initial pricing margin targets and promotional considerations
Oversee demand forecasts inventory plans and buy quantities to optimize revenue margin and sell-through
Analyze sales performance conversion and inventory health; identify risks and opportunities
Apply insights from consumer behavior trends and historical data to inform future assortments

Artist Partnership & Account Leadership
Act as the primary merchandising partner for assigned artists and management teams
Translate artist vision into commercially viable merchandise assortments
Present clear data-backed recommendations and guide artists toward the best paths for success
Balance creative ambition timelines operational constraints and financial outcomes

Product & Cross-Functional Collaboration
Partner closely with design product development sourcing marketing and ecommerce teams
Influence product direction using performance insights fan data and market trends
Ensure assortments are right-sized on-brand and launch-ready
Support go-to-market and launch strategies tied to tours releases drops and promotional moments

Milestone Management & Execution
Own key merchandising milestones from concept through launch
Ensure timelines are met across multiple workstreams in a fast-moving environment
Proactively identify risks and resolve issues to keep programs on track
Drive post-launch reviews and apply learnings to future programs

Bring Your VIBE:
12 years of experience in merchandising buying or planning ideally within a large retail or ecommerce organization
Demonstrated expertise in assortment planning pricing strategy and inventory forecasting
Strong financial and analytical skills; comfortable working with sales margin and inventory metrics
Experience managing external partners clients or cross-functional stakeholders
Ability to operate effectively in ambiguous high-pressure and highly visible situations
Excellent written and verbal communication skills

Core Skills & Competencies
Strategic assortment and line planning
Pricing and margin management
Demand forecasting and inventory optimization
Consumer- and data-driven decision making
Stakeholder influence and account management
Calm persuasive communication under pressure
Strong organizational and prioritization skills

Perks Playlist:

Join an entrepreneurial global organization where authenticity boldness creativity connection drive and insight arent just valuestheyre how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical dental and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes spa treatments meal services travel and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.