Senior ServiceNow System Administrator

Dulles Town Center, VA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

BCMC is supporting a proprietary customer contract. We are delivering technical support to customer management and providing technical services to enable customer mission accomplishment.

The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance managing support for incidents related to ServiceNow applications and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.

Responsibilities may include but are not limited to:
Manages and resolves incidents against ServiceNow applications
Performs routine maintenance to include performance monitoring and error identification/ remediation
Manages Update Set creation and migration
Schedules and verifies instance clones
Participates ServiceNow upgrade planning and execution
Manages Instance Security User/Group Access/Access Control Lists
Contributes to ServiceNow releases
Adheres to internal standards policies and procedures
Performs other duties as assigned

Qualifications:
U.S. Citizenship
Active Secret clearance. Must be able to obtain a TS/SCI clearance
Must be able to obtain DHS Suitability
Minimum 6 Years systems administration experience
Minimum 2 Years experience with ServiceNow Implementations
Minimum 2 Years of experience with Application Experience: Incident Problem Change Management Knowledge Service Catalog
Knowledge of the principles methods and techniques used in ServiceNow systems administration and support.

Desired Skills:
Experience supporting Intelligence DoD or DHS Customers
Experience with process development and deployment
Agular JS
Experience in JavaScript or related application development
Experience with ServiceNow Development APIs
Web Service Integration (API Web Services) experience
LDAP Integration experience
Single Sign-on configuration and administration
SQL Experience
Application Experience: ITx HR ITOM ITBM CSM Security Asset Management (HAM/SAM) PPM a Plus Platform/Integration Portal/UI GRC
ServiceNow Implementation Specialist Certified
ServiceNow System Administration

Required Education:
BS Computer Science Computer Engineering Computer Information Systems OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.

Desired Certifications:
ServiceNow Certified System Administrator
ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I

Our Company Overview
Business Computers Management Consulting Group LLC (BCMC) is a small business specializing in Information Technology (IT) Cybersecurity Information Assurance (IA) SOA Big Data Management Program Management and more for Federal State and Local agencies. We possess highly skilled engineers providing innovative solutions backed by strong past performances. We are ISO 9001:2015 ISO 27001::2018 and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits
Extremely competitive salary
95% employer paid for employee medical dental & vision coverages
100% employer paid for employee life STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11standard holidays & 3 weeks of annual leave

DOM-TO9-3479
Systems Administrator - Senior II - ESA04

Required Experience:

Senior IC

BCMC is supporting a proprietary customer contract. We are delivering technical support to customer management and providing technical services to enable customer mission accomplishment.The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing...

BCMC is supporting a proprietary customer contract. We are delivering technical support to customer management and providing technical services to enable customer mission accomplishment.