IT Systems Analyst
Job Summary
IT Systems Analyst
Join our dynamic team as an IT Systems Analyst where youll bridge the gap between Logistics and Manufacturing teams and technology to create innovative solutions.
Working closely with IT project teams and key business stakeholders you will be instrumental in translating business requirements into actionable projects and modern IT this role youll not only support the technical operations but also act as a visionary shaping the future of IT within our organization.
Key Responsibilities:
- Play a key role in designing building and deploying IT solutions that meet critical business needs.
- Be a trusted partner providing maintenance and ensuring seamless support for internal and external customers.
- Immerse yourself in business processes to effectively analyze and define technical and informational requirements.
- Contribute to the localization and deployment of global IT systems while also driving the design of customized local solutions.
- Stay aligned with the latest policies procedures and standards to deliver quality compliant and tailored IT solutions.
- Tackle challenges with a creative mindset and execute projects efficiently ensuring alignment with organizational goals and security standards.
What Were Looking For:
- A bachelors or masters degree in computer sciences Information Systems Engineering or Business Administration
- 3-5 years of experience in IT operations including incident handling and change management.
- Hands-on experience in troubleshooting hardware network connectivity issues and factory peripherals (Onsite Support experience is a plus)
- Strong understanding of system architectures business processes and data flows with the ability to connect them to IT solutions.
- Familiarity with IT Service Management processes (e.g. ITIL SLA components CMDB) and ticketing tools like ServiceNow or JIRA
- Strong knowledge of SQL syntax and database administration.
- Experience in multinational companies ideally in the pharmaceutical or medical device manufacturing industry. Exposure to SCADA ERP and MES systems or Logistics IT processes is a plus.
- Additional experience in Industry 4.0 IoT cloud services (e.g. AWS) integration technologies (API ETL message servers) or database technologies (MS SQL Server etc.) is a big advantage.
- Knowledge of GxP processes and FDA requirements (Computerized System Validation) is a plus.
- Microsoft 365 Suite proficiency (Excel Outlook Word)
Required Soft Skills:
- Analytical and creative mindset with strong problem-solving abilities.
- Excellent communicator with the ability to convey technical concepts clearly to non-technical audiences.
- A proactive approach and strong organizational skills to address challenges with a customer-centric focus.
- Team player and collaborator thriving in an environment of shared success.
- Fluency in Romanian and English B2 is essential.
Work Environment:
- Daily on-site presence in clients location required especially during the first three months to foster collaboration and learning.
Occasional remote work can be agreed afterwards depending on business needs and current situation. - Work within standard business hours (7:30 AM - 16:00 PM).
Required Experience:
IC