ServiceNow Senior Business Analyst
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Permanent full-time hybrid.
Connecting clients to markets and talent to opportunity.
With 4300 employees and over 400000 retail and institutional clients from more than 80 offices spread across five continents were a Fortune-100 Nasdaq-listed provider connecting clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.
At StoneX we offer you the opportunity to be part of an institutional-grade financial services network that connects companies organizations and investors to the global markets ecosystem. As a team member youll benefit from our unique blend of digital platforms comprehensive clearing and execution services personalized high-touch support and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Business Segment Overview:Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight youll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Position purpose: ServiceNow Senior Business Analyst work with key project stakeholders to capture business and user requirements. They ensure the requirements are understood developed tested and delivered to specification.
They should possess sound knowledge of the ServiceNow Platform and applications detailed understanding of the business users serviced by the ServiceNow Platform and the ability to describe business and user requirements in a manner that enables system administrators and application developers to understand estimate the relative effort and deliver business addition to having a strong technical foundation and knowledge of the ServiceNow Platform they should have strong communications and relationship-building skills and the ability to identify the downstream implications of new requirements.
Primary duties will include:
- Provide hands-on ServiceNow related expertise to identify and design optimal solutions aligned with business requirements as well as platform strategy.
- Monitor platform usage identify opportunities for improvement manage and implement improvement initiatives.
- Act as a liaison between the business/project stakeholders and platform operations and development team; represent business and project stakeholders throughout the planning development testing and release processes; communicate development progress to the stakeholders.
- Provide assistance to service/process owners in designing or mapping the services or processes they manage.
- Translate technical complexities to business and project stakeholders to make sure they understand the design decisions.
- Facilitate and lead discovery and consulting workshops.
- Identify gather and document business process and data requirements; translate the requirements into development stories with acceptance criteria.
- Plan and facilitate User Acceptance Testing.
- Assist with assessing prioritizing and managing enhancement requests in the backlog.
- Assist the development team with Scrum ceremonies facilitate backlog refinement meeting.
- Assist platform operations team with administrative tasks.
- Assist with increasing and improving adoption of ServiceNow solutions across the organization through education training promotion and increasing awareness of available solutions and services.
Qualifications
To land this role you will need:
- You have previous experience as a consultant or Business Analyst in ServiceNow environment.
- You possess sound knowledge of ServiceNow platform especially of ITSM ITOM CSM and DevOps applications.
- You are able to collaborate with business/development stakeholders to determine and negotiate acceptable solutions.
- You know how to document business requirements and translate them into technical documentation and you can translate technical. complexities into customer-friendly documents.
- Having knowledge of process mapping techniques (i.e. BPMN) is a plus.
Working environment:
- Hybrid in our office at ul. Mogilska 35 (private parking for employees).
- FTE (UoP)
#LI-Hybrid #LI-DK1
Required Experience:
Senior IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- Business requirements
- JD Edwards
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
We are an institutional-grade financial services franchise that provides global market access, clearing and execution, trading platforms and more.
