Assoc Desktop Svcs Tech
Share
Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our IT team at Thermo Fisher Scientific as a Desktop Support Analyst II where youll provide exceptional technical support to our organization. Youll troubleshoot and resolve hardware and software issues ensuring smooth operations that enable our mission of making the world healthier cleaner and safer. Working with team members youll handle desktop support system maintenance and technology deployments while delivering outstanding customer service. This position offers opportunities for professional development in an innovative environment where your technical expertise will directly impact our ability to serve science.
REQUIREMENTS:
2 years of experience in desktop support or related IT role
Preferred Fields of Study: Information Technology Computer Science or related field
ITIL certification preferred
Industry certifications such as CompTIA A or Microsoft Certified Professional are advantageous
Strong knowledge of Windows operating systems PC hardware and Microsoft Office products
Advanced troubleshooting skills for hardware software and network connectivity issues
Experience with system deployment configuration and maintenance
Proficiency in Active Directory management and user account administration
Knowledge of IT service desk tools (ServiceNow) and ITIL practices
Ability to diagnose and resolve technical issues efficiently
Outstanding customer service and communication skills
Strong organizational skills with ability to manage multiple priorities
Flexibility to work rotating shifts or outside normal business hours when required
Physical ability to lift and move equipment up to 25 pounds
Willingness to participate in on-call rotation as needed
Experience with VPN email systems and printer support
Ability to work both independently and collaboratively in a team environment
Strong documentation and process improvement skills
Key Skills
- MAC
- Operating System
- Active Directory
- Information Technology
- Access Points
- LAN
- Deskstops
- Windows
- Trouble Shooting
- Linux
- System Center Configuration Manager
- Computer information system
- Setup
- hardware
- Technical Support
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
