Specialist 1, Projects and Educational Services

The Project Coordinator plays a key role in supporting effective project management by overseeing end-to-end coordination and ensuring the timely delegation of information to meet the needs of internal stakeholders. This position is responsible for providing comprehensive administrative and operational support contributing to the successful delivery of both Project and Educational Services.

Job Description

Project Coordination

Take part in below Project Management phases

• Conception Initiation and Planning

• Implementation Execution and Performance

• Project Close

Gather all information needed for a project assigned as per work instruction or scope of work andexecuteas necessary. This primarily includes:

• Checking all necessary documents needed toproceedin processing the tasks.

• Creating and managing records inQuickbase Oracle My Print Central or any related tool for support.

• Sending all necessary information to all involved parties (internal or external) that may include forms such as registration forms flyers quotations bid forms.

• Identifyingthe required or requested service.

• Notifying all involved parties external or internal of the status of each project.

• Processing invoices payments purchaseordersand proper bill out.

• Keep track of the records for each account and making it updated.

• Provide reports such as but not limited to exit reports certificates forecast and other project delivery support documents.

• Build relationship with Project Lead Contractors Field Service.

• Technician Sales personnel Customers technical support project engineers customer service and all involved parties tofacilitatesuccessful deliver of projects.

Maintain selfsproficiencywith Cold Chain Products and Services through self-paced learning platform.

Performs other functions as may bedeemednecessary by and needed to deliver the output guided by the companys visionmissionand employee policies.

Phone and Email Support

Provide support to internal and external customers through phone and email channels within the Service Level Agreement.

General Responsibilities

• Meet timelines associated with the tasks in an on-time manner and within quality standards.

• Document all necessary instructions per functions and keep the existing updated.

• Log all activities regularly and accurately in QuickBase oriTime.

JOB SPECIFICATIONS

EDUCATIONAL BACKGROUND

Graduate of any 4-year business discipline course

WORK EXPERIENCE OR TRAINING

• At least 1-year experience in project coordination/ administration collections and customer service is required

• Experience gained from supply chain engineering and manufacturing related business plant operations is a plus.

SKILLS AND ABILITIES

• Excellent written and spoken English communication skills

• Attention to details and strong organizational skills

• Proficient in MS Office Applications (Excel PowerPoint Project) and other Business Systems and Tools

• Prior experience with QuickBase is a plus

• Ability to make decisions in solving issues and concerns

• Ability to assume cross-trained function in the event of low utilization

• Ability to assume back up functions in the event of skills and capacity constraints

• Ability to build long lasting relationships with internal and external customers

OTHER WORK CONDITIONS

• Willing to work on a night shift schedule required by assigned business unit and customers

• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands

• This role is required to work on-site for thrice a week

COMPETENCY PROFILE

• Analytical skills

• Problem solving

• Customer service