Business Development Manager (Forwarding)

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

The Business Development Manager is responsible for the growth of freight forwarding account sales for his/her territory. This individual will be responsible for achieving sales quotas and goals that will be outlined by management.

PRIMARY DUTIES & RESPONSIBILITIES

• Identifies new business opportunities through contact with prospective clients in the assigned market and for cross selling new services to existing clients.

• Identifies market trends and competitive rate actions and communicates those trends to the product and management teams

• Exercises proactive solution development by creating and maintaining a client lifecycle program for his/her top clients.

• Builds a solid understanding of target customers/assigned account base (contact commodities/ trade lanes type of business contract information/exceptions and service requirements)

• Assists and facilitates in the preparation of RFQs and bids

• Identifies the competitive service strengths and weaknesses of the company and makes recommendations for continuous improvement initiatives

• Provides weekly and monthly performance metrics to the sales administrator

• Understands pricing and cost components associated with proposed solutions

• Performs for other duties including: sales presentations developing deliverables coordinating implementation creating and adding to existing marketing materials where appropriate

• Enters new customer data and other sales data for clients into Toll CRM and maintains this information per company policy

• Meets specific volume and revenue requirements for each product in the Toll portfolio as designated by the SVP Sales

• Manages time and sales territory to be able to reach the desired amount of sales calls (10) on a weekly basis ensuring maximum Toll exposure to the market

• Ensures effective and timely responses to all sales leads/key correspondence within identified timelines

• Manages expenses and other company assets in accordance with corporate guidelines

• Complies with the Toll Global Forwarding Business Improvement Programme Quality Risk and Human Resource Reference Manuals and the Toll Workplace Standards and Code of Conduct and the GF Employee Handbook

• Performs other duties as assigned by management

• Travel required (50% by car and 5% by air)

• Bachelors Degree in Business or related field

• Minimum of two to five (2-5) years experience in Sales/Business Development

• Valid drivers license required

Preferred Qualifications

• Bachelors Degree in Business or related field

• Minimum of two to five (2-5) years experience in Sales/Business Development

• Experience with Global Forwarding operations and market intelligence

• Energetic with a positive attitude

• Self-confident and willing to take responsibility

• Strong communication skills

Technical

• Windows Operating System

• MS Office Applications (Outlook Word Excel and Access)

• Working knowledge of Air & Ocean Freight operations including the following:

  • Basic IATA Knowledge

  • FAA & TSA Regulations

  • Export Regulations / AES

  • Knowledge of FMC Compliance Requirements

• Understanding of US Customs / Import Requirements

• Value based solution selling incorporating Ocean/Air freight / Customs Brokerage / Warehousing & Distribution services highly preferred

• Proven track record of consistently exceeding objectives and quotas

• Knowledge of transportation and logistics industry required

Business

• Demonstrated critical thinking using logic and reasoning to identify strengths weaknesses opportunities and risks and identifying alternative solutions or approaches

• Proven ability to handle confidential information with discretion

• Ability to multi-task and work independently

• Time management skills

Human Relations

• Self-motivated with an ability to self-manage

• Strong interpersonal/communication skills

Pay Transparency:

In compliance with applicable state and local laws the salary range for this position varies based on the work location. Please review the ranges below:

Expected base pay range (NY CA IL): $92000 - $123000 annually plus commission

These ranges represent the minimum and maximum salary the employer reasonably expects to pay for this position based on the location where the work will be performed. Final compensation will be determined based on geographic location experience qualifications and other job-related factors.

• Remote Work Considerations: If the position allows remote work the salary range applicable to the employees home location will apply.

• Internal Transfers/Promotions: For current employees seeking internal transfers or promotions the salary range for the new position will be provided in accordance with applicable laws.

• Benefits and Other Compensation: Toll offers all full-time employees paid vacation sick time floating holiday time health benefits life insurance & personal accident insurance and 401k with company match.

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

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