Business Development Director

Summary:
The Business Development Director is responsible for 1) Cultivating and maintaining strong relationships with distribution partners and customers 2) Optimizing sales channels to maximize market penetration and profitability and 3) implementing innovative sales strategies that will drive significant and measurable top-line growth. This position will work within the jewelry vertical analyzing customer feedback identifying pain points and driving improvements across all Jewelers Mutual programs. They are required to work closely with JM leadership at both the executive and P&L levels to strategically shape the foundation priorities and vision for JM within the context of the jewelry industry.

Why Jewelers Mutual:

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.

Here youll:

• Move fast and embrace change
• Always look for better ways
• Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do:

Manage an effective sales pipeline that identifies key partnerships leads them effectively through the deal flow and maximizes the long-term potential of each relationship.

Develop visually engaging pitch pages for our product offerings that align with customer pain points and focus on ease-of-use and simplicity.

Nurture key customer relationships by addressing their concerns and ensuring a high level of customer satisfaction.

Conduct market research and stay informed about industry trends competitor activities and customer needs and preferences.

Work closely with cross functional teams to engage with customers (Product Technology Marketing etc.) to solve industry problems identify innovative solutions and deliver exceptional customer experiences.

Develop extensive knowledge of all jeweler solutions including personal jewelry insurance programs Luxsurance JM Care Plan JM Shipping Solution JM Appraisal Solution Asset Protection and any new products offered through the JM portfolio.

Manage the execution of strategic business plans for both organic and inorganic growth opportunities.

Work closely with cross functional teams to develops revenue models and perform financial analysis of new business opportunities.

Provide training and mentoring to members of the business development team.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonabl

What Youll Bring:

Bachelors degree in a related field required.

Ten (10) years of demonstrated success and experience in business development and management.

Property/casualty insurance financial services and/or jewelry industry experience is desired but not required.

Experience with selling and marketing to large clients ($1B in revenue).

Ability to engage customers with an authentic personal brand and communicate stories that resonate and excite our partners.

Exceptional communication and presentation skills and ability to express technical and nontechnical concepts clearly and concisely.

Operates with a bias toward action with a proven ability to work in a fast-paced demanding environment.

Detail oriented and metrics-focused with demonstrated ability to build new business relationships and strategic partnerships.

Expert understanding of service and product and ability to innovate new ways the product can serve customers.

Excellent organizational skills to meet goals and set priorities.

Innate drive to succeed and take initiative.

CERTIFICATES LICENSES REGISTRATIONS

None.

PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk and working on a computer.

Occasionally required to stand; walk; use hands to finger handle or touch objects or controls; and talk or hear.

The ability to travel to meet clients attend conferences and research new markets as needed

What We Offer You:

• Competitive Compensation & Benefits: Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Director