Job Title: IBM BPM Production Support
Position: Senior Software Engineer
Experience: 4 - 7 Years
Category: Software Development/ Engineering
Shift: General
Main location: Hyderabad/Bangalore/Chennai
Position ID: J0226-0122
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Position Description: Works independently under limited supervision and applies knowledge of subject matter in Applications Development. Possess sufficient knowledge and skills to effectively deal with issues challenges within field of specialization to develop simple applications solutions. Second level professional with direct impact on results and outcome.
Monitoring system performance addressing incidents (e.g. job failures) and performing RCA to prevent recurrence.
Analyzing IBM BPM components like BPDs Coaches Service Flows and Web Services.
Managing WebSphere Application Server (WAS) cells clusters and nodes including monitoring and tuning.
Managing code migrations and deployments across environments (Dev UAT Prod) and handling configuration management.
Troubleshooting integration issues with databases SOAP/REST APIs and external systems.
Performing regular system maintenance applying patches and managing user access/security.
Must-Have Skills:
4 years of experience in IBM BPM.
Diagnosing complex issues in BPM environments including process server performance
Responsibilities include incident & problem management analyzing troubleshooting and resolving complex production application defects as well as identifying root causes and implementing permanent solutions.
Experience in scheduling tools
Willingness to work in shifts including weekends
Good-to-Have Skills:
Familiarity with JIRA Confluence Git and CI/CD pipeline tools.
Agile Methodologies.
CGI is an equal opportunity addition CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
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