Librarian Adult Reference, Southglenn

Librarian Adult Reference Southglenn Library

Connecting communities to resources

Are you a librarian who enjoys building relationships in the community and helping people find reliable information learn new technology skills and explore new ideas Do you thrive in a collaborative environment enjoy recommending great reads and feel energized by creating welcoming experiences that connect people to resources that support work learning and life

Arapahoe Libraries is seeking an Adult Reference Librarian at Southglenn Library to provide reference advisory and technology support for adults. Youll respond to questions in person and through phone email and chat and youll support programming outreach and volunteer coordination. Youll also mentor staff through training and shadowing. As part of the branch leadership team youll serve as a Person-in-Charge (PIC) and help ensure smooth daily operations.

About the Role

Southglenn Library serves a diverse and engaged community and has a light creative and welcoming branch culture. This role combines strong patron service with collaboration across the branch and district teams. Youll help identify local needs strengthen access to information and support services that invite participation learning and connection.

Key Responsibilities

Patron Services

• Provide in-person advisory technology and reference services for adults.
• Conduct Ask-a-Librarian sessions with a priority for adult-focused requests.
• Respond to materials requests and answer phone email and chat reference questions.
• Provide computer and technology support to patrons.
• Provide floor coverage as needed.
• Provide technical and reference support to paraprofessional staff.
• Identify community needs at the branch level and focus on relationship building and customer service.
• Cultivate participation and ownership of library services and programming by adults.
• Tailor services to local community interests across diverse backgrounds and abilities.
• Develop advisory-based services including targeted readers advisory initiatives.
• Contribute web/advisory content and participate in district-wide projects and operations.

Programming Outreach and Volunteer Support

• Support and promote programming and outreach including Adult Librarian Core Teams and Events.
• Coordinate the volunteer program at Southglenn in partnership with the District Volunteer Coordinator and branch staff.

Training and Mentoring

• Mentor staff by offering shadowing and consulting opportunities.
• Develop deliver and evaluate staff training on library principles resources and reference services.
• Support district-wide training as needed.

Professional Development

• Maintain current knowledge of trends in librarianship through professional learning and share knowledge with coworkers.

Collection Management

• Support collection management and improvements in collaboration with branch staff.
• Support merchandising and displays aligned with collection policies and guidelines.
• Collaborate with the adult collection librarian as needed.

What Youll Bring

Reference Advisory and Technology Services: Provide welcoming reference readers advisory and technology support that responds to patron needs.

Patron-Centered Service: Identify and interpret patron needs providing accurate information referrals and support in person and online.

Community Connection: Enjoy building relationships with the Southglenn community and tailoring support to local interests and needs.

Collaborative Approach: Work effectively with branch staff and district teams to support programming outreach and patron needs.

PIC Readiness: Feel comfortable stepping into the Person-in-Charge (PIC) role and supporting smooth branch operations with professionalism and care.

Training and Mentoring: Mentor staff through shadowing training and coaching to strengthen branch knowledge and consistency.

Equity-Focused Perspective: Strengthen access to information and services by identifying barriers offering supportive assistance and helping patrons connect to resources that meet their needs.

Alignment to ALD Core Values: Demonstrate collaboration equity and innovation through inclusive service teamwork and continuous learning.

Qualifications

Required:

• Masters degree in the library and information studies field. Or minimum of two years library or related experience and the ability to obtain a masters degree in the library and information studies field within three years from the start of the program. An application to the library school must be made within six months of the date of hire.
• Bachelors Degree.
• Interest in working with adults from diverse backgrounds.
• Ability to demonstrate knowledge of library and information science theory information creation organization and delivery as it applies to libraries.
• Ability to exhibit strong customer service skills.
• Ability to work with a remote team.
• Ability to demonstrate initiative and work independently under tight deadlines prioritizing various projects and requests.
• Ability to successfully collaborate with a variety of individuals with competing priorities.
• Ability to successfully work with varying demographics.
• Intermediate technology skills for Microsoft 365 (Word Excel Outlook) and familiarity with Microsoft Edge and Microsoft Teams and an ability to learn and apply new technologies.
• Ability to present information in a clear and engaging manner with patrons and coworkers one-on-one or in groups in both formal and informal settings.

Preferred:

• Experience providing reference technology and advisory services.
• Spanish Russian or Arabic language skills

Who We Are

At Arapahoe Libraries we are a forward-thinking inclusive organization committed to enriching lives and strengthening our community. Guided by our core values-collaboration equity and innovation-we believe in the power of curiosity and lifelong learning. Our motto Lets Find Out reflects our spirit of exploration and shared discovery.

Lets Find Out Together

This is more than a job its a chance to strengthen adult services at Southglenn Library through reference advisory technology support programming outreach and staff mentoring. If youre excited to support adults in finding information building skills and connecting with resources wed love to hear from you.

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.