Table Games Floor Supervisor

Saint Charles, IL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Provides superior guest service positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Assumes overall responsibility for the effective gaming service activities for a designated area.
Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
Controls and directs games in progress by monitoring and providing assistance and dealer correction.
Maintains awareness of how each game stands with respect to player limits special customers gains/losses and dealer performance.

Oversees and assures high standards of customer courtesy on each game and works closely with Special Events Players Club and other casino staff members in this regard. Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance resources and information for adequate job performance.

Qualifications :

Sound knowledge of casino games.
Knowledgeable of applicable federal state and local regulations.
Fully Competent in Microsoft Office.
Strong problem solving mediation coaching and consulting skills.
Excellent verbal and written communications skills.
Excellent interpersonal skills.
Must have excellent business communication skills and strong time management skills.
Ability to effectively work independently or as part of a team.
Must be able to work flexible hours including evenings weekends and holidays.
Must be able to stand a minimum of eight (8) hours.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

Employment Type :

Full-time

Provides superior guest service positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Assumes overall responsibility for the effective gaming servic...

Provides superior guest service positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Assumes overall responsibility for the effective gaming service activities for a designated area.
Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
Controls and directs games in progress by monitoring and providing assistance and dealer correction.
Maintains awareness of how each game stands with respect to player limits special customers gains/losses and dealer performance.

Oversees and assures high standards of customer courtesy on each game and works closely with Special Events Players Club and other casino staff members in this regard. Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance resources and information for adequate job performance.

Qualifications :

Sound knowledge of casino games.
Knowledgeable of applicable federal state and local regulations.
Fully Competent in Microsoft Office.
Strong problem solving mediation coaching and consulting skills.
Excellent verbal and written communications skills.
Excellent interpersonal skills.
Must have excellent business communication skills and strong time management skills.
Ability to effectively work independently or as part of a team.
Must be able to work flexible hours including evenings weekends and holidays.
Must be able to stand a minimum of eight (8) hours.

Additional Information :

Remote Work :

Employment Type :

Full-time

Key Skills

Time Management
Fashion Retail
Microsoft Office
Customer Service
Communication skills
POS
Retail Sales
Training & Development
Mentoring
Supervising Experience
Retail Management
Recruiting

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About Company

Boyd Gaming

Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more

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