Digital Producer

Mascot - Australia

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

The Digital Producer role within AbbVie works alongside the cross-functional commercial teams to help shape solutions and support the omnichannel roadmap. You will build strong relationships with key stakeholders playing a key support role ot the marketing and medical teams in aiding the implementation of omnichannel campaigns and projects including maintaining our customer self-service website and marketing automation platform on the Salesforce Marketing Cloud.

KEY DUTIES AND RESPONSIBILITIES

Content preparation creation and implementation in line with brand team needs
eDM/website content release planning
Manage releases from end to end and publish updates ensuring project governance is adhered too with follow up QA to ensure quality and customer experience
Produce and implement designs for web mobile banners eDMs and social media assets adhering to brand guidelines
Build and manage customer journeys in Salesforce Marketing Cloud
Proactively monitor analytics for improvements to UX
Proactively monitor digital campaigns and identify maintenance/quality improvements
Consistently test and review the output of projects for quality assurance and user experience
Work with cross functional CEX and BTS teams to ensure all stakeholders are updated on the delivery of omnichannel campaigns
QA solutions in testing environments to ensure quality and customer experience is high
Help optimize internal Omnichannel experience team processes to support simpler intake of requirements from the business into the team work flow
Report any adverse event within 24 hours as per AbbVies policies and procedures.
Proactively participate in AbbVies WHS programs adhere to policies and promote a safe work environment at all times.
Adhere to AbbVies internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties as requested.

Qualifications :

3 years of experience as a digital producer or in a similar role focused on omnichannel content development and UX
Strong working proficiency in content authoring tools (e.g. Adobe Creative Suite CMS platforms)
Experience with the Salesforce Marketing Cloud platform including journey and audience builder
Experience with HTML CSS and building EDMs
Knowledge and understanding of Javascript/jQuery
CMS experience across AEM essential
Experience of SEO and Google Analytics
Strong communication and collaboration skills with the ability to work effectively in teams.
Detail-oriented mindset with a commitment to delivering high-quality content.
Understanding of digital marketing strategies and analytics tools is advantageous.

Flexibility and Availability: In line with Australias Right to Disconnect legislation we recognise and respect employees right to refuse contact outside of their working hours unless such refusal is deemed unreasonable. As we operate in an international matrixed environment there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information :

WAYS WE WORK

All For One Abbvie; We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
Clear & Courageous; Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
Make Possibilities Real; We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers.
AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws.
All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law.
Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

Employment Type :

Full-time

KEY DUTIES AND RESPONSIBILITIES

Content preparation creation and implementation in line with brand team needs
eDM/website content release planning
Manage releases from end to end and publish updates ensuring project governance is adhered too with follow up QA to ensure quality and customer experience
Produce and implement designs for web mobile banners eDMs and social media assets adhering to brand guidelines
Build and manage customer journeys in Salesforce Marketing Cloud
Proactively monitor analytics for improvements to UX
Proactively monitor digital campaigns and identify maintenance/quality improvements
Consistently test and review the output of projects for quality assurance and user experience
Work with cross functional CEX and BTS teams to ensure all stakeholders are updated on the delivery of omnichannel campaigns
QA solutions in testing environments to ensure quality and customer experience is high
Help optimize internal Omnichannel experience team processes to support simpler intake of requirements from the business into the team work flow
Report any adverse event within 24 hours as per AbbVies policies and procedures.
Proactively participate in AbbVies WHS programs adhere to policies and promote a safe work environment at all times.
Adhere to AbbVies internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties as requested.

Qualifications :

3 years of experience as a digital producer or in a similar role focused on omnichannel content development and UX
Strong working proficiency in content authoring tools (e.g. Adobe Creative Suite CMS platforms)
Experience with the Salesforce Marketing Cloud platform including journey and audience builder
Experience with HTML CSS and building EDMs
Knowledge and understanding of Javascript/jQuery
CMS experience across AEM essential
Experience of SEO and Google Analytics
Strong communication and collaboration skills with the ability to work effectively in teams.
Detail-oriented mindset with a commitment to delivering high-quality content.
Understanding of digital marketing strategies and analytics tools is advantageous.

Additional Information :

WAYS WE WORK

All For One Abbvie; We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
Clear & Courageous; Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
Make Possibilities Real; We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers.
AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws.
All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law.
Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

Employment Type :

Full-time

Key Skills

Promotional Events
Image Campaigns
Promotional Campaigns
Communications
News Image
Promotional Content
Adobe Creative Suite
Facebook
Youtube
Promotional Materials
Digital Media
Promotional Spots
Video production
Station Image

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About Company

AbbVie

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more

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