Collections Associate (Tier 1 PH Cantonese)
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position : Collections Associate (Tier 1)
Work Hours (Client) : 10am - 6pm PHT
Pay Range : Pay is in USD amount to be determined (varies based on skill set and experience level)
Location of Search : Philippines
Work Location : Onsite Work (must be willing to relocate if needed)
Must be from The PHILIPPINES
Must be able to speak CANTONESE
We are seeking a motivated and experienced Collections Associate to join our dynamic finance team. The successful candidate will be a key player in managing our accounts receivable portfolio ensuring the timely collection of outstanding payments while maintaining positive customer relationships. This role requires a deep understanding of the accounts receivable process and a proven track record of success in a collections environment. The ideal candidate is persistent detail-oriented and possesses strong communication skills.
Duties and Responsibilities:
- Manage Overdue Accounts: Proactively contact customers with past-due accounts to secure timely payment.
- Define Payment Plans: Work with customers to establish and manage effective payment plans and terms.
- Maintain Accurate Records: Keep detailed and accurate records of all collection activities customer interactions and payment commitments.
- Resolve Disputes: Investigate and resolve billing discrepancies and other issues to facilitate payment.
- Collaborate Internally: Partner with sales customer service and other internal teams to resolve customer issues and improve the collections process.
- Reporting: Prepare and submit regular reports on collection activities account status and potential risks to management.
- Compliance: Ensure all collection activities adhere to company policies and legal regulations.
Minimum Requirements:
Language requirement: Excellent English Communication Skills
Education: Bachelors Degree (ideally)
Experience: 0-2 years of related experience
- Experience: 0-2 years of experience in a collections or accounts receivable role is required.
- AR Knowledge: In-depth understanding of the end-to-end accounts receivable process from invoicing to cash application.
- Communication: Strong verbal and written communication skills with the ability to communicate clearly and effectively with both internal and external stakeholders.
- Technical Proficiency: Experience with accounting software (e.g. SAP Oracle) and proficiency in Microsoft Office
- Attention to Detail: A high degree of accuracy and attention to detail is essential.
Required Experience:
IC
Key Skills
- CCTV
- Airport Security
- Analysis
- Higher Education
- Jewellery
- Jboss
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
