Network Administrator Lead
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Now Hiring at AMERICAN SYSTEMS
Epsilon Inc. has joined AMERICAN SYSTEMS! As one organization we offer expanded resources streamlined operations and increased opportunities for growth and development.
Join us to be part of a dynamic collaborative environment dedicated to innovation and customer success.
Responsibilities
An Average Day:
As Network Administrator Lead you will be responsible for leading a team of network administrators and overseeing the health and performance of enterprise network addition to managing daily operations you will serve as the Deputy IT Operations Center (ITOC) Manager filling in during the ITOC Managers absence and participating in the on-call rotation for critical infrastructure and incident response. You will also ensure continuous network operations across LAN/WAN environments supports mission-critical systems and maintains compliance with all regulatory and security standards. Additionally in this position you will:
- Lead and manage a team of NOC personnel including task oversight timesheet approval performance reviews etc.
- Facilitate the weekly Network Operations meeting; review prior outages upcoming maintenance departmental incidents and ensure items are captured in calendars and reports.
- Serve as Deputy ITOC Manager participating in the on-call rotation and managing major IT incidents and daily operations calls when required.
- Oversee the installation configuration troubleshooting and lifecycle management of network infrastructure (routers switches firewalls DNS DHCP VPN VLAN Wi-Fi).
- Monitor and respond to network alerts ensure incidents are accurately documented and maintain up-to-date communications in Teams and stakeholder channels.
- Maintain network compliance through proper configuration patching change management and adherence to security and regulatory standards.
- Analyze and report on network KPIs author the monthly outage report and present NOC performance in contract leadership briefings.
- Reassign incidents from the self-service dashboard to appropriate teams (NetOps NetSec NetMgt) and review firewall RITMs and overdue change requests.
- Perform scheduled administrative duties such as bi-monthly guest Wi-Fi password updates and annual accomplishments presentations.
- Collaborate with internal teams and customer leadership to ensure alignment on network health operations planning and incident response.
Qualifications
- As a requirement of this position all candidates must be a U.S. accordance with8 U.S.C. 1324b(a)(2)(C) we will not consider candidates for this position who do not meet the aforementioned conditions.
- Must be able to pass federal background investigation and obtain a Public Trust
- Bachelors degree in Information Technology Computer Science or related field (or equivalent experience)
- 5 years of experience in network operations or infrastructure support.
- 2 years in a team leadership or management role
- Experience education or training in installing configuring and maintaining Cisco network and/or security equipment.
- Proficiency in network design documentation using Visio and Microsoft Office applications.
- Strong problem-solving skills and ability to analyze and recognize solutions.
- Knowledge of networking concepts principles and practices.
- Experience with BGP OSPF and EIGRP routing protocols.
- Familiarity with MPLS networks.
- Ability to interpret and analyze packet captures OSI model cable plant systems and data center architecture.
- Experience with tools such as cable analyzers SolarWinds Orion Live Action and Cisco Prime Infrastructure.
- Knowledge of network firewalls security appliances VPNs and access control methodologies
- Understanding of wireless networking technology.
- Experience with network segmentation DNS DHCP and IPAM.
- Strong understanding of enterprise network architecture protocols and tools.
- Excellent communication documentation and coordination skills.
Pay Transparency Statement
EEO Statement
Required Experience:
Unclear Seniority
Key Skills
- Dhcp
- Routing Protocols
- Network Administration
- Active Directory
- VMware
- LAN
- Computer Networking
- Microsoft Windows Server
- Windows
- Cisco ASA
- Juniper
- Dns
About Company
AMERICAN SYSTEMS has been delivering IT and Engineering solutions to complex national priority programs since 1975. Our mission-focused approach ensures a trusted, collaborative partnership with our customers. Performance is paramount. We know what’s at stake. ®
