Italian-speaking Customer Support Agent

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Join a certified Great Place to Work and grow your international career!

Training Date:

Were looking for Italian-speaking Customer Support Agents to join an international customer support team. Youll be the voice of the companyassisting customers via phone chat and email resolving inquiries with empathy and precision while maintaining high service quality standards.

Your Responsibilities

Handle customer inquiries via phone chat and email.
Record all interactions accurately in the companys CRM system.
Provide clear correct and professional customer support in line with internal procedures.
Work within a structured international support environment.

What You Bring

Language skills: Italian C2 and English B2
Strong customer orientation with an empathetic and solution-focused mindset.
Ability to work in a dynamic shift-based environment.
Comfortable using CRM tools and multiple digital platforms.

Whats in It for You
Salary & Bonuses

Base Salary: 1045.72 gross/month
After 12 months: 1100.00 gross/month
(applicable from the first available payroll cycle after completing 12 months)
After 3 years: 1150.00 gross/month
(applicable from the first available payroll cycle after completing 3 years)
Productivity Bonus: Up to 200.00 (based on performance and target achievement)

Schedule & Work Setup

Shifts: Rotational MondaySunday between
Work Location: Remote from Greece (NOE Athens based)
WAHA (Work From Home) Option: YES

Training Duration: 15 days

Perks & Benefits

Health insurance coverage according to company policy.
Paid training in a professional international environment.
Work-from-home option under NOE model.
Career development and internal growth opportunities.
Multicultural inclusive workplace recognized as a Great Place to Work.
Employee discounts and additional company benefits.

Hiring Process

Application submission.
Language assessment(s)
Interview round(s)

Ready to Take the Next Step
If youre motivated to deliver high-quality customer support and grow within an international organization this opportunity is for you.

Apply today and take the next step in your international career.

Join a certified Great Place to Work and grow your international career!Training Date: Were looking for Italian-speaking Customer Support Agents to join an international customer support team. Youll be the voice of the companyassisting customers via phone chat and email resolving inquiries with empa...