Dutch speaking Customer Advisor for the office in Athens, Greece

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position: Customer Advisor

Location: Athens Greece

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

Handle transactions and payment-related inquiries including refunds manual charges and payment tracking
Onboard new B2B customers and support them throughout the initial setup process
Maintain and update merchant information accurately within internal databases.

REQUIREMENTS:

Native/fluent in Dutch both verbal and written (C2 level). Fluent in English (minimum C1 level)
Proficiency in MS Office and strong overall PC handling skills
Strong analytical mindset with the ability to manage complex financial inquiries
Excellent written and verbal communication skills
Fast learner with strong numerical and data-handling abilities
Problem-solving oriented with a proactive approach
Team player who is comfortable multitasking and working toward targets
Confident working across multiple systems and software tools.

BENEFITS:

Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives

Position: Customer Advisor Location: Athens Greece Work model: Hybrid Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle transactions and payment-related inquiries including refunds manual charges and payment trackingOnboard new B2B customers and support them ...