Trainer Retail

Cebu - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Start Date: ASAP

Type of Support: Voice

Work Setup: 100% Onsite (Cebu)

Shift Schedule Restdays: Night shift

Roles and Responsibilities:

Assigns appropriate pre-study work as defined by client and Individual training organization
Consistently and thoroughly completes required tracking and reporting tasks
Communicates Trainee at Risk to Training Manager (attendance assessment scores success factors activity results etc.)
Conducting outlier Vitality and ad hoc client/process related training
Support service levels by being productive whenever required
Training the new and old team members on SOPs
Collaborating with teams for creating and designing new training content
Monitor calls on Soft Skills Process & Compliance Parameters

Qualifications:

College Graduate or atleast 2 years completed in College
2 to 4 years total BPO experience
Minimum of 6 months to 1 year experience as Trainer preferably with retail/CSR experience
Mandatory Skills: Training

Start Date: ASAP Type of Support: Voice Work Setup: 100% Onsite (Cebu) Shift Schedule Restdays: Night shift Roles and Responsibilities: Assigns appropriate pre-study work as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting t...